Customer Service Representative (Front Desk)
Why is it great to work here?
Gold’s Gym is growing fast and looking for a Customer Service Representative to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We’ll challenge your skills, talents and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold’s Gym employee:
Work in a fun environment with great people
Free gym memberships and discounts
Great benefits package that includes 401k, medical, vision and dental
Opportunities to grow within the company
What sets us apart from the rest:
Dedication to our members’ successes and goals
Ability to provide results in every challenge
Integrity which creates life-long relationships
Passion for people in the communities we serve
Pride in what we do and who we are
Leadership development (ongoing)
Excellence in execution
But most of all…. we are more than a gym; we are a family!!
We want talented individuals who:
Have a positive, upbeat, and outgoing attitude
Are passionate about hospitality and excellence for our members
Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service provided to our members.
Have fitness industry experience (preferred)
Have perseverance to succeed through follow-up and follow through
Love to constantly learn and grow
When you come to work you’ll:
Greet and check in all members
Answer phones in a courteous, helpful, professional manner
Set up new memberships, sell retail products
Sell personal training packages
Keep the reception area clean and well-organized
Conduct guest tours
Assist with club’s daily maintenance
Other tasks as assigned by management
There are some MUST HAVES:
Current CPR Certification is required
Excellent customer service skills
Basic accounting principles, cash processing and computer skills
ASK YOURSELF IF YOU HAVE WHAT IT TAKES….. COME BE APART OF THE LEGACY TODAY!
Gold’s Gym provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or genetics.