Job Summary:
This position will oversee all aspects of the Gold’s Studio department for all Gold’s Gym SoCal locations including hiring, recruiting, and training new Coordinators and Group Training Coaches. In addition, this position is responsible for ensuring growth in member participation through education, group trends, and new programs.
Duties and Responsibilities:
Drive new client acquisition and achieve monthly revenue targets
Drive client retention through creating community and engagement
Executes procedures as outlined by Gold’s Studio manual
Work with other departments to achieve 60% of new members using the facility a minimum of 9 times a month
Oversee training provided by all Group Coordinators
Train all group Coordinator s to help, assist, motivate and retain all members
Oversee all group Coordinator s scheduling for all Gold’s Studio classes as needed
Maintain microphones, stereo equipment, rooms and equipment storage areas
Prepare and discuss weekly reports with club Coordinators
Work with Marketing to promote all classes and events internally and externally
Ability to perform all duties as required for Gold’s Studio instructors
Attends all staff and club meetings and events
Establish and maintain professional relationships with members and staff
Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner.
Ability to respond quickly and appropriately to emergency situations
Expectations:
Present a professional demeanor at all times when representing Golds Gym SoCal
Provide input in developing strategies to support club goals and objectives
Develop and build a team atmosphere among staff and department
Ability to respond to common inquiries or complaints from members
Job Requirements:
Available to work weekends and evenings and holidays
Ability to regularly travel and work at the club level
Must hold current CPR certification or obtain within 60 days of start date
Certification by A.C.E., A.S.C.M., N.S.C.A., MOSSA or other nationally recognized certification
Ability to work well with others
Customer service abilities
Physical Requirements:
Ability to stand for long periods of time
Ability to lift up to 35 pounds
Ability to communicate with guests and other associates, including reading, writing and speaking