Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Director of Personal Training Services

Gold's Gym - SoCal

Director of Personal Training Services

Northridge, CA
Full Time
Paid
  • Responsibilities

    Founded in 1988 Gold's Gym SoCal is a mission-driven, family-owned, and operated business that is dedicated to providing facilities, programs, and staff that motivates, supports, and leads every member in their pursuit of a healthy, productive, and enjoyable life.Gold’s Gym, the most trusted name in fitness, is seeking to grow our marketing department in Southern California. This is an excellent opportunity for an organized, high-energy, efficient individual with both digital/traditional marketing and design/content creation experience to join our fast-paced environment.This position requires a Personal Training Director with strong organization and people skills who is ready to learn and grow Gold’s Gym Southern California's digital footprint. This role requires a high level of execution, planning capabilities, attention to detail, management skills, and excellent communication skills. Why is it great to work here?Gold’s Gym SoCal is growing fast and looking for a strong Personal Training Director, to help us provide world-class service to our team members by utilizing in-depth knowledge of company offers and programs to attract team members with motivation and excitement of the industry. We’ll challenge your skills, talents, and abilities and reward your every success. Here are just some of the benefits you will get by being a Gold’s Gym SoCal employee:• Work in a fun environment with great people• Free gym membership• Cell phone reimbursement• Company retail discounts• Great medical, dental, and vision benefits packages, Aflac Options• 401K• Opportunities to grow within the companyPOSITION SUMMARY

    The Fitness Director (FD) is responsible for fitness revenue growth within all club locations.

    Key Areas of Focus:

    Fitness revenue in all assigned clubs

    Team performance and effectiveness

    Member satisfaction

    Member experience/Product

    P&L management for fitness

    Responsibilities:

    The Fitness Director’s main responsibilities and essential job functions are to:

    1. Develop a High Performing Team:

    Interview and provide hiring recommendations for Fitness Managers (FMs)

    Train and develop FMs so that they can effectively execute their job duties.

    Provide regular feedback on FMs' performance to club's General Manager (GM), partnering with GM and/or VP Operations & Fitness as necessary.

    Provide recommendations to FM and GM concerning pay raises, promotions and other personnel actions for personal trainers and group exercise instructors.

    Role model and demand professionalism and team member compliance with Gold’s Gym company policies and procedures.

    1. Drive Personal Training Revenue and other fitness product sales:

    Ensure clubs meet or exceed monthly revenue and other fitness product revenue goals.

    Set minimum performance criteria for FM and coach and re-direct performance as necessary to ensure that goals are met.

    Regularly observe FM and fitness team members evaluate their skills and performance, providing coaching and feedback as necessary.

    Review fitness revenue reports daily and provide motivation and redirection to FM and fitness team members as necessary to make sure clubs meet or exceed monthly fitness product goals.

    Ensure fitness products and services offered in the club are aligned and consistent with the company's overall fitness strategy.

    1. Deliver a Great Member Experience:

    Visit clubs regularly and walk through clubs to evaluate the cleanliness and condition of all fitness areas, equipment and studios immediately addressing any deficiencies.

    Role model and actively promote the flawless execution by the fitness team, providing coaching and performance feedback to FMs and the fitness team members as necessary.

    Partner with FM and GM to manage the effective and efficient resolution of member service issues relating to fitness products or fitness team members.

    Ensure that clubs provide high levels of customer service, consistently clean clubs, friendly service, and responsiveness to member feedback and complaints.

    Minimum Requirements

    5-10 years of multi-unit management experience in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, and people management

    Direct experience translating strategy into executable initiatives and action plans that drive results

    Ability to travel between clubs

    Fitness Certification (by a recognized authority)

    BA or BS degree (in a fitness-related field preferred)

    Gold’s Gym SoCal provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or genetics.