Assistant General Manager

Gold's Gym - VA/MD/PA/SC

Assistant General Manager

Glen Burnie, MD
+1 location
Mechanicsville, VA
Full Time
  • Responsibilities

    Assistant General Manager

    Management Duties:

    Responsible for overseeing the sales process and systems.

    Responsible for hitting monthly quotas.

    Manage, monitor, and evaluate the performance of all staff.

    Train and mentor subordinates.

    Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.

    Responsible for managing disciplinary actions involving all gym level employees.

    Operational Duties:

    Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.

    Provide effective decision making regarding customer service issues.

    Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.

    Responsible for ensuring that the facility is clean and operationally sound.

    Job Qualifications:

    High School diploma with five years professional experience. College degree preferred.

    Fitness industry experience preferred but not required.

    Be promotionally-oriented and have the ability to direct sales through company required outreach programs.

    Strong customer service orientation with proven results.

    Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.

    Excellent verbal and written communication skills.

    Entrepreneurial spirit with open, participative leadership style and drive for excellence.

    Strong work ethic, integrity, and professional demeanor.

    Associate or Bachelor's degree in business or related field with two years of management experience preferred.

    Current CPR Certification.

    Willing to work a minimum of 40 hours per week.

    Willing to adapt to change.


  • Locations
    Glen Burnie, MD • Mechanicsville, VA