Location: Herndon / Clocktower, VA 20171

Position: Front Desk Supervisor

The front desk supervisor will act as the lead front desk associate while also acting as the primary director of all reception staff.

The supervisor will work a regular shift on the front desk, which includes responsibilities such as:

• Providing assistance to members and guests

• Acting as a customer service representative to handle incoming inquiries regarding gym operations and policies

• Recommend and conduct purchasing services for our various supplements and concession items

Additionally, the supervisor will be responsible for a number of administrative and managerial items, including:

• System side management of customer accounts

• Scheduling and training of all front desk / reception employees

• Coverage of front desk in the event of employee absence (including overnight and weekend)

• Assistance with various in club items.

Potential candidates must understand the core values needed to run and train a high level customer service team in a health club environment. If this sounds fun to you and you are a self starter, energetic and like working in the health field we may be the right company for you. As an added benefit all employees receive a free gym membership and discounts on all retail and supplement items.

A current CPR/AED certification is required within 60 days of hiring. Please submit your resume for consideration.