Assistant General Manager

Management Duties:

Properly manage and maintain gym operational budget

Responsible for overseeing the sales process and systems

Responsible for overseeing all front desk employees

Manage, monitor, and evaluate the performance of all gym-related managers.

Monitor the hiring, training and scheduling of all gym level staff.

Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.

Responsible for managing disciplinary actions involving all gym level employees.

Operational Duties:

Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.

Provide effective decision making regarding customer service issues.

Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.

Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications:

High School diploma with five years professional experience. College degree preferred.

Fitness industry experience preferred but not required.

Have the ability to direct sales through company required outreach programs.

Strong customer service orientation with proven results.

Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.

Excellent verbal and written communication skills.

Strong work ethic, integrity, and professional demeanor.

RELOCATION ASSISTANCE IS NOT PROVIDED