ABOUT GOODERA :Goodera is a state of the art technology platform that helps companies measure and communicate impact and ROI of CSR, Sustainability and volunteering initiatives. We are transforming the CSR, Sustainability, and Volunteering ecosystem, by ensuring that there is proper flow of capital and information, while also engaging stakeholders effectively. Goodera enables companies to collect data from multiple sources including web, mobile, voice, API integrations with internal tools and have real-time dashboards to communicate CSR & Sustainability performance to stakeholders like CEO, Board, Employees, Investors etc. and report as per external global standards- GRI, SDGs, DJSI, CDP, IR amongst others. Goodera is amongst the first VC backed companies in this space with Nexus Venture Partners and Omidyar Network as key investors. Goodera has a 120+ team with strong domain and technology expertise. Job Title Intern- Customer Experience

LOCATION: Work from home

DURATION: 15-20 hrs/week

JOB OVERVIEW :Support a customer success manager in delivering a great experience to our corporate volunteering clients • Participate in virtual volunteering events organized for corporate employees as Goodera representative • Identify and implement key strategic initiatives to improve customer experience across virtual volunteering activities • Support in analysing data to identify emerging customer trends and recommend actionable.

REQUIREMENTS :

• Passion for social impact 

• Self-driven and proactive nature. 

• Excellent communication and interpersonal skills 

• Curiosity to learn new things

WHAT'S ON OFFER:

• A rewarding and enriching experience.

• Unlimited learning opportunities and a chance to engage with corporates from around the world. 

• Prospect of getting a full-time opportunity post-completion.