Benefits:
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Free Parking
401(k)
401(k) matching
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Vision insurance
Wellness resources
Job Title: Bistro Server
Department: Restaurant
Company: The Goodstone Inn & Restaurant
Reports To: F&B Manager
Shifts: BREAKFAST AND LUNCH
Job Summary:
As part of the Goodstone Team, we are committed to inspiring and instilling a passion for excellence and allowing you to excel and grow as a team player!
As the first point of contact, you will be part of a high-energy and enthusiastic team, providing our guests exceptional service to exceed expectations. Customer service is a major factor in the enjoyment of one's dining experience and, indeed, an essential element in the success or failure of any dining facility. It has been established that 'poor service, not a food product, is the reason most cited by disgruntled customers for failure to return.' Keep in mind that only a small percentage of unhappy customers will complain. However, they will inform, on average, ten friends of their less than satisfactory experience.
The success achieved at Goodstone Restaurant is based largely on the entire staff's commitment to excellence in food, service, and ambiance. It is our responsibility not only to maintain these standards but to surpass them! Our goal at Goodstone is to provide exceptional customer service and exceed each individual's expectations of a favorable dining experience.
Essential Functions
Reasonable accommodations may enable individuals with disabilities to perform essential functions.
The Bistro Server can take orders and handle all food and beverage requests using suggestive selling techniques.
In addition to the performance of the vital functions, this position may be required to perform a combination of other supportive parts, as determined by the F&B Manager based on the particular requirements of the Inn.
Other duties include cleaning unexpected spills and executing special guest requests.
Must be able to cover Breakfast and Lunch service
Preferred Education and Experience:
High School diploma or General Education degree.
Fine Dining experience preferred.
Maturity and the ability to perform well under pressure are required.
Work Environment: This job operates in a professional hospitality environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Must be able to work effectively in a stressful environment, communicate with others, and effectively interact with guests
Must be able to accept constructive criticism from supervisors
Must be able to change activity frequently and cope with last-minute room changes
Must be able to work inside and out in all weather conditions
Must be able to maintain all cleaning equipment and materials in a safe and sanitary working condition
Physical Demands: An employee must meet the physical demands described here to perform the essential functions of this job successfully. The employee is frequently expected to stand for long periods, walk, climb stairs comfortably, use hands to fingers, handle or feel, and reach with hands and arms; this requires the ability to lift products and supplies of up to 50 pounds occasionally. While performing the duties of this job, the employee is regularly required to talk and hear.
Additional Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time or without notice.