Job Description

Job Description

Instructional Design & Learning Administrator

THE COMPANY:

At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill Manasota has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below.

THE POSITION:

Responsible for the development, coordination, and facilitation of training content via Goodwill®U (LMS) platform. Provides quality assurance for Goodwill®U campuses, the establishment of curricula, and the development of a blended, experiential approach to learning. The goal is to meet the needs of all learners in acquiring knowledge, skills, and competencies effectively while making a positive impact in the retention and support of our mission-integrated donated goods retail social enterprise.

As the Instructional Design and Learning Administrator you will:

• Provide world class customer service to all internal and external customers

• Be responsible for the leadership, development, coordination, reporting, and facilitation of all learning via our Goodwill®U platform

• Creates, develops, and updates engaging learning activities and course content for targeted audiences within the four branches of our learning program (core learning, leadership, functional training, and employability skills).

• Utilizes project management software to manage and complete tasks/milestones efficiently

• Works with department leaders and key stakeholders to design and execute interactive courses, including instructor-led, e-learning, multimedia content, onboarding, and other supporting materials to ensure an effective learning experience for team members.

• Supports with our Pursuit of Education Program by administering the process, conducting onboarding meetings, completing online class registration and leading retention initiatives.

THE BENEFITS:

Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

THE QUALIFICATIONS:

• Bachelor’s or Master’s degree in a related field (Instructional Design, Creative Writing, Education, etc.) preferred
• 2-5 years’ experience in related field preferred
• Ability to write effective instructional text, audio/video scripts, stories, microcopy, and assessment questions.
• Familiar with authoring and visual design tools (Articulate 360 preferred), Adobe Suite products, Microsoft Office Suite, Photoshop and other media design software.
• Strong project management skills required with the ability to work on multiple projects at the same time to hit deadlines.

SPECIAL REQUIREMENTS:

• Must be able to work occasional after-hours and weekends
• Incumbent must possess a valid driver's license, appropriate insurance coverage and a privately-owned reliable means of transportation to travel throughout GIM territory.
• Ability to bend, reach and stand for extensive period of time, and lift up to twenty-five pounds on an occasional basis.

See full job description attached.