Job Description

GOODWILL INDUSTRIES OF ARKANSAS IS NOW HIRING A HUMAN RESOURCES GENERALIST TO JOIN OUR TEAM LOCATED IN OUR GOODWILL RESOURCES CENTER LOCATED AT 7400 SCOTT HAMILTON DRIVE IN LITTLE ROCK, AR. 72209

WHY GOODWILL?

• Because our mission is changing lives through education training and employment.
• Because you are the kind of person who helps others.
• Because your talent, experience and contribution to the organization will change lives.

GENERAL DESCRIPTION OF POSITION

The Human Resource Business Partner will assist with administrative support, total rewards, and compliance for the assigned area or region in alignment with established strategies, policies, and federal, state, and local laws. Ensure the highest level of confidentiality related to company and employee information through effective and efficient communication.

Model the ACE culture as outlined in the program. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) Culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. Provide ACE and demonstrate ICARE to everyone.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Partner and provide guidance to the primarily assigned region regarding employee relations, benefits, HR policies, practices and programs.

2. Assist with the development and application of HR concepts, policies, practices and procedures to address organizational needs.

3. Investigate employee relation issues. Counsel employees and document concerns. Provide recommendations for corrective action and proper documentation by leadership and managers to support action taken.

4. Assist in preparing and maintaining documentation as it relates to unemployment by responding and attending all tribunal appeal hearings, EEO, OSHA-300, Bureau of Labor Statics and Occupational Employment and Wage Statistics.

5. Support facilitating employee onboarding and off-boarding.

6. Provide coaching and mentoring to leadership, managers, and employees as it relates to employee relations.

7. Monitor changes in employment law and HR best practices.

8. Perform any other related duties, including special projects, as assigned.

9. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 2 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; Ability to write and speak simple sentences as a means for basic communication. Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees. Ability to write reports, business correspondence, and policy/procedure manuals;  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.

CRITICAL THINKING SKILLS

Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Valid Arkansas' Driver's License with and acceptable motor vehicle record.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Bachelor's degree in Human Resources, related field or relevant experience.     

SHRM-CP or PHR,

Bilingual in Spanish

SOFTWARE SKILLS REQUIRED

Advanced: Human Resources Systems

Intermediate: Alphanumeric Data Entry, Contact Management, Payroll Systems, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing

Basic: 10-Key, Accounting, Database

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, talk or hear; regularly required to sit; frequently required to stand, walk; and occasionally required to reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; and distance vision.

ADDITIONAL INFORMATION

Working knowledge of HR-related laws and regulations and best practices.

Planning, organizing, and project management skills.

Excellent communication and presentation skills.

Ability to multi-task, shift priorities, and handle high-pressure time sensitive situations.

Strong interpersonal skills required to build relationships, promote teamwork, and resolve conflicts

Ability to handle confidential and/or sensitive information in a professional manner.

Must be able to work independently

Capable of handling multiple sites

Primary language used to perform this job is English.