Intake & Outreach Coordinator (Full-time) Lawrenceville/Pittsburgh, PA.
Job Description
PROGRAM OVERVIEW:
Goodwill's Welcome Center connects individuals and families to Goodwill programs and services through employment, education, reintegration, and other essential supportive services to establish and improve self-sufficiency.
Goodwill’s Welcome Center is the central point of contact for individuals and families who are trying to access Goodwill’s programs and services. We provide a safe and calming environment for individuals who are seeking assistance to come in and speak with the Welcome Center staff.
POSITION SUMMARY:
The INTAKE & OUTREACH COORDINATOR is instrumental in coordinating and supporting the functions specific to the Goodwill Welcome Center and Goodwill’s Core Services. Responsibilities include staff oversight and support, data management and reporting, and direct support for daily operations. This position will work with the Director of Client Services to enhance the participant client flow from outreach through intake into Goodwill’s programs and services. The Intake & Outreach Coordinator ensures policies and procedures adhere to best practices and assists the Core Services department with communicating the mission, vision, values, and available services to prospective participants and partners.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
EXTERNAL HIRING RANGE: $45,760.00 up to $47,590.40/year
SCHEDULE: Monday – Friday (8:00 a.m. – 4:00 p.m.) Hybrid 1 to 2 days a week working remotely. Schedule may vary based on department needs.
TRAVEL REQUIRED: Yes, some local travel may be required.
Qualifications
REQUIRED DEGREE(S): Social services, human services, psychology, rehabilitation science, or a related field.
REQUIRED EXPERIENCE: Experience working with individuals with barriers.
REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:
Additional Information
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