Job Description

 WHEN YOU LOVE WHAT YOU DO, IT’S MORE THAN A JOB. IT’S A PASSION, AND A MISSION.

As a member of the Goodwill Retail team you will build relationships with customers by providing a seamless and unique customer experience. We are seeking customer service-minded individuals who want to help us support our mission in any one of our 37 retail locations.

RIGHT NOW, OUR ONLINE SALES TEAM IN TACOMA, WA STORE IS SEEKING A FULL TIME ASSISTANT SHIPPING AND MATERIAL HANDLER.

SALARY RANGE:

The Assistant SHIPPING AND MATERIAL HANDLER position supports requirements for shipping or re-distributing products online to maximize Tacoma Goodwill sales and profit margins.

ESSENTIAL DAILY DUTIES AND RESPONSIBILITIES include the following. Other duties may be as assigned.

Fulfillment:

• Pulling all merchandise sold from previous day from shipping pick list 
• Packing and Shipping books.  Items are to be weighed, wrapped and/or boxed as needed for safe transport for the customer.
• Packing and Shipping items sold on ShopGoodwill and Ebay.  Items are to be weighed, wrapped and/or boxed as needed for safe transport for the customer.
• Clean, straighten and organize listed-merchandise shelves.

Inventory Management:

• Pulling Not Sold items from the Not Sold list (except re-listed items). Removing all tags/bags from the items and removing this material to the production floor for processing 
• Pulling local pickup items for the customer service department.  Items are to be wrapped and/or boxed for safe transport for the customer as needed. 
• Stocking shipping department’s supplies. Pickup shipping and/or department supplies from the front office or boiler, and stock items in the appropriate place, maintain inventory counts as needed.

Department support:

• Maintain a clean and orderly receiving area for the shipping department’s supplies. Remove all pallet bands and shrink wrap to keep area clean and free of debris.
• Dispose cardboard, trash or debris, to keep entire department organized and isles clear. All empty totes located around the department need to be placed in the designated area. Empty cardboard needs to be tossed into the cardboard bailer when the bin is full.
• Report building damage, broken equipment, safety hazards or other problems to supervisor immediately as they are discovered

Secondary Job Functions:

• In-processing (backup support as needed)
• Unpacking / repacking merchandise totes / jumbos from stores or ADS sites as needed
• Listing / verifying quantities of items received, approved for listing, or returned to store/ops floor
• Completing and forwarding store / ADS merchandise tracking forms as instructed.

AT GOODWILL we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees’ differences, and believe in meeting the members of our workforce and our communities where they are.  Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors.

OUR MISSION is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships.

AT GOODWILL, WE WELCOME PEOPLE WITH DIVERSE BACKGROUNDS, INCLUDING PERSONS WITH DISABILITIES OR OTHER DISADVANTAGES. IN FACT, A SUBSTANTIAL PORTION OF OUR EMPLOYEES HAVE A DISABILITY AND/OR ECONOMIC DISADVANTAGE AND WE STRONGLY ENCOURAGE SUCH PERSONS TO APPLY.

THIS ORGANIZATION PARTICIPATES IN E-VERIFY. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.