Job Description

Gordian delivers leading edge data and technology to the construction industry across North America. We are looking for a talented, motivated commercially focused STRATEGIC PRODUCT MANAGER capable of delivering high-profile projects based on corporate priorities. The successful candidate will leverage strong product management skills and relationship building to lead cross-departmental projects focused on the Gordian solutions.  The key stakeholders will encompass the product owner, each scrum team, executive leadership, operations staff, sales, marketing, customer support, and external customers.

PRIMARY RESPONSIBILITIES

·   Evaluate market competition to help inform the future strategic direction of the product line.

·   Launch and manage beta programs with customers to test the feasibility of new product features/enhancements.

·   Manage the packaging strategy for the various product offerings.

·   Evolve the product lines to improve renewal rates and new customer acquisitions.

·   Working alongside marketing, sales, operations/data, and the leadership team; develop, implement and sustain a voice of the customer (VOC) process that continuously captures customer feedback, pain points, and possible solutions.

·   Work with the leadership team, marketing, and operations/data to provide product information that helps inform the go to market plans and activities.

·   In conjunction with marketing provide product support to the sales organization, which may include presentations, calls and training.

·   Working in conjunction with the Product Manager – Technical (PMT) to develop future roadmaps that align with the strategic direction of the business.

·   Discuss and help inform the Planning Increment (PI) prioritization with the PMT that is based upon both internal & external customer commitments.

·   Develop success metrics (KPI’s) to track initiative performance.

·   Actively involve critical stakeholders throughout the product life cycle by supplying well-timed information.

·   Other duties as requested.

EXPERIENCE REQUIRED

·   Bachelor’s Degree & Master’s degree preferred

·   8+ years of product experience

·   Experience managing SaaS product lines

·   Experience within the construction industry

·   Up to 35% travel – “travel to possibly start again in 2022”

·   Pragmatic marketing experience/certification a plus

·   Agile experience a plus

·   Ability to work independently on multiple tasks in a fast-paced environment; must be able to effectively communicate business concepts to technologists and technology concepts to business partners

·   Strong organizational, analytical, and time management skills

·   Ability to adapt to changing demands and willingness to be flexible if priorities change

·   Ability to maintain composure, exercise good judgment, and act in a professional manner when challenged; ability to build and sustain positive and collaborative working relationships

·   Proficiency in use of Microsoft Office products (Outlook, PowerPoint, Excel, PowerBI etc.)

·   Advanced customer service skills

·   Experience in construction industry software development a plus

Company Description

Gordian is the world’s leading provider of construction cost data, software and services for all phases of the construction lifecycle. From planning to design, procurement, construction and operations, Gordian delivers groundbreaking solutions to contractors, architects, engineers, educational institution stakeholders, facility owners and managers in the local, state and federal government, education, healthcare, manufacturing, insurance, legal, retail and other industries. With our proprietary data, along with our RSMeans and Sightlines data, we offer the largest collection of labor, material and equipment data and associated costs in the world with over 275,000 construction tasks with costs for all areas of construction. Gordian also offers the most widely used construction procurement information management software available anywhere and cutting-edge facilities intelligence and life cycle costing software to improve long-term asset performance. Gordian is a part of the international business group Fortive (www.fortive.com), with 24,000 people employed worldwide. We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. EOE M/F