Job Description
ABOUT GRABANGO
WHO WE ARE
Grabango is the leading provider of checkout-free shopper technology for existing stores. Founded by Will Glaser (co-founder/former CTO of Pandora Media), the Grabango team has developed the only enterprise class solution for large store chains in the market today. Grabango's system accommodates thousands of store locations, hundreds of thousands of SKUs and millions of square feet across a given retail enterprise.
We're a growing group of kind, curious, self-directed people working towards a common goal. We delight in taking risks and testing hypotheses in a collaborative and supportive environment. Our ability to celebrate both our successes and failures as milestones of growth opens the door to tremendous breakthroughs.
Computer vision and machine learning are at the core of our patent pending technology. Our accomplished team is a potent combination of technology and commerce professionals that are looking to “Eliminate lines and save people time!”
ABOUT THE ROLE
We are hiring enthusiastic Brand Ambassadors to be the face and voice of our brand. Brand Ambassadors will be involved in increasing brand awareness promoting our “checkout- free” and “checkout - ready” technology, at various events and client sites. You’ll be responsible for leading, nurturing, and growing our product through brand awareness and exceptional customer service. You will also play a key role on the Operations team working cross-functionally with the Marketing team bringing your experience and perspective to collaborate and work towards company goals.
RESPONSIBILITIES
Engage with potential customers through face-to-face interactions at local events, and client sites/stores
Promote Grabango technology and provide exceptional customer service and subject matter expertise as it relates to the app.
Work as a positive team player to meet individual and team goals Drive product adoption and onboarding Develop and maintain deep expertise in our solution from a user and architectural standpoint, and serve as a subject matter expert to demo, and educate clients. Understand client’s needs and offer feedback and solutions to everyday challenges Ensure customer and partner onboarding is well planned and executed by being accountable for onboarding activities, working closely with our Implementation and Support teams
Learn about the benefits and services of our product to effectively educate customers Attend/provide training several times a week on-site and at client sites
REQUIREMENTS
You have a desire to contribute to a rapid-growth, high-potential start-up
Customer service, sales or marketing skills
Reliable source of transportation
EQUAL OPPORTUNITY EMPLOYER GRABANGO VALUES:
INTEGRITY: Do the right thing, particularly when you don’t have to.
BOLD INNOVATION: Think recklessly but temper your actions with pragmatism.
EXECUTION MATTERS: Hire the best people and treasure them.
DON’T LIVE WITH BROKEN: Have the courage to admit mistakes, and the urgency to correct them.
CUSTOMER FOCUS: Delight customers, both internal and external.
SIMPLIFY: Enough Said.
Grabango is proud to be an equal opportunity employer and is committed to developing a workplace where diversity and inclusion are an essential part of who we are. We strive to hire and support a workforce as diverse as our shopper base, so we can develop products and services that best suit our customers. We do not make employment decisions based on race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status and we comply with all local, state and federal employment laws.
Grabango participates in the E-Verify Program, an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States.
Job Types: Part-time
Pay: $16.00 - $40.00 per hour