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Customer Support Associate

Gracie University

Customer Support Associate

Torrance, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Student Services Representative to become an integral part of our team! You will take charge of implementing the vision, mission, and core values established by the school.

    RESPONSIBILITIES:

    • Act as first point of contact for all school inquiries
    • Coordinate school administration services and other educational activities
    • Perform general administrative work such as filing and data entry
    • Advise students on required courses in their program
    • Review audits and alert faculty members of potential problems

    Requirements QUALIFICATIONS:

    • Previous experience in education administration or other related fields
    • Ability to prioritize and multitask
    • Deadline and detail-oriented
    • Ability to thrive in a fast-paced environment
    • Excellent written and verbal communication skills

    Benefits Here at Gracie University, our mission is to make safe, quality, demographic-specific self defense instruction accessible to everyone in the world. Our dedicated team members have helped grow what was once a family-owned martial arts school into a global enterprise.

    For this full-time (40 hours weekly) position we are offering the following benefits:

    • Medical, dental, and vision benefits for which we cover 100% for employee + dependent(s)
    • We match up to 4% on 401(k) 
    • We offer free jiu-jitsu training for employees + immediate family members (post-COVID) (VALUE UP TO $2,600/YEAR/PERSON)
    • We have a personal gym at Gracie University for use of employees (post - COVID)