Job Description

The Graduate Admissions Specialist – Interview Team plays a key role in the prospective student experience from inquiry to enrollment. Reporting into the Associate Director of Graduate Admissions, the GASI is responsible for interviewing prospective students, documenting the interaction, and providing feedback for the Admissions committee to aid in the decision process. As a highly skilled, individual contributor, the GASI is charged with interview scheduling and submission and providing feedback for their prospective students. This includes but is not limited to advising and building relationships with prospective students, interviewing eligible students, providing excellent customer service via phone calls, emails and SMS text and utilizing Internet applications and student databases.

Responsibilities

• Ensures that interviews move with pace and excellence through admissions process.

• Manages interview processes ensuring that timelines and expectations are met.

• Conducts Prospective student interviews to create an interview write-up for review by the admissions committee

• Works with admissions teams to align all new student activities.

• Interviews qualified applicants and provides summary to Admissions Committee for a decision; communicates decisions with students.

• Continually works to improve skill set and adheres to coaching provided by team leadership

• Performs with a “can do”, collaborative and team first mentality across all ATGE Med Teams

• Mentor and Coach Graduate Admissions Specialists, fostering a collaborative and results oriented team environment

• Lead team meetings and facilitate continuous improvement initiatives based on reporting and coaching data

• Leverage knowledge base resources to continuously refine and improve student onboarding procedures. Identify opportunities to streamline processes and optimize efficiency.

• reports to understand conversion rates and overall performance metrics. Utilize data insights to implement strategies that enhance student success.

• Actively participate in quality assurance reviews, internalizing feedback to improve personal performance and contribute to departmental effectiveness.

• Become a master user of approved student information systems, ensuring their full utilization. Provide training and support to colleagues for optimal system usage.

• Foster a collaborative environment by actively engaging colleagues in brainstorming sessions and sharing process improvement ideas.

• Performs other duties as assigned

• Complies with all policies and standards

Qualifications

• Bachelor's Degree College degree in a relevant field (Communications, Marketing, Business, Education) Required.
• 3+ years Experience in Lead Generation or Student Recruitment Required.
• 2+ years Experience working in a fast-paced, target-driven environment Required.
• Experience in the higher education industry Preferred.
• Strong communication skills (written & verbal) with a focus on active listening and open-ended questioning.
• Relationship management expertise, fostering trust and rapport with prospective students and university partners.
• Proficiency in outreach strategies including phone, email, and webinar execution.
• Ability to manage and prioritize multiple tasks effectively in a fast-paced environment.
• Experience with outreach strategies and enrollment funnel management.
• Collaborative spirit, working effectively with colleagues across admissions and university relations.
• Proactive and results-oriented, exceeding goals and driving student recruitment efforts.
• Ability to travel to attend recruitment events.
• Strong problem-solving and critical thinking skills.
• Adaptable and quick learner with a willingness to embrace new technologies.
• A passion for higher education and a commitment to student success.

Additional Information

_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $50,000.00 and $80,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:_

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• _12 Paid Holidays

For more information related to our benefits please visit: https://careers.adtalem.com/benefits. _

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation