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Document Processor

Graduate Resource Network

Document Processor

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    Our company is seeking to fill a full-time position for a Student Loan Processor. We'll be happy to train the right candidates!

    JOB DUTIES WILL INCLUDE:

    • Multitasking
    • Having strong computer skills
    • Handling all inbound/outbound customer related communication via phone and email
    • Maintaining professional relationships with clients
    • Understanding/identifying client needs and providing adequate customer service
    • Locating opportunities in which our company can offer solutions for clients.
    • Record keeping using a CRM system/updating with any necessary updates.
    • Direct communications with the client via email, phone, and SMS
    • Having a coachable attitude
    • Being Punctual
    • Complying with proper processing procedures and guidelines

    Company Description

    We are a debt management company that assists our clients with documentation preparation into affordable payment programs.

    Company Description

    We are a debt management company that assists our clients with documentation preparation into affordable payment programs.