THIS ROLE CAN BE REMOTE ANYWHERE IN THE UNITED STATES 

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.   

_OUR COMPANY’S MISSION INCLUDES A COMMITMENT TO A DUTY OF CARE TO OUR EMPLOYEES AND THEIR FAMILIES, OUR CLIENTS, AND OUR BUSINESS PARTNERS.  DUTY OF CARE MEANS WE SAFEGUARD OTHERS FROM HARM.  AS A RESULT, GRAEBEL COMPANIES, INC WILL BE STRONGLY ENCOURAGING ALL EMPLOYEES IN THE UNITED STATES TO BE VACCINATED FOR COVID-19. SUCCESSFUL CANDIDATES FOR EMPLOYMENT WILL BE ASKED TO PROVIDE THE COMPANY WITH INFORMATION REGARDING THEIR VACCINATION (OR NON-VACCINATION) STATUS AFTER RECEIVING A CONDITIONAL OFFER OF EMPLOYMENT. EXEMPTIONS DUE TO MEDICAL REASONS OR SINCERELY HELD RELIGIOUS BELIEFS WILL BE GRANTED AS PART OF AN INTERACTIVE PROCESS. _

If you are an experienced Relocation/Mobility professional with a passion for counseling transferees and are knowledgeable about domestic home sale relocation services, then this position is for you! Our Homeowner Consultants provide exemplary service by assisting and counseling employee transferees and their families. In the initial consultation, the Homeowner Consultant provides an overview of the relocation benefits their employer authorizes. The Consultant then oversees the relocation, continually advising and updating the transferee throughout the process. The person selected for this role serves as Owner/Manager of the relationship with the Transferee. 

Essential Duties and Responsibilities

• Manages a caseload of homeowner transferees with home sale, closing services, expense report reimbursement and ancillary services
• Administers client relocation policy to transferees moving within the United States
• Coordinates relocation services
• Counsels transferees regarding the expense management process 
• Identifies and builds relationships with third party service providers and other internal departments
• Anticipates needs, provides continuing advice, and follows up with transferees on a regular basis to ensure positive service evaluations 
• Understands and meets service level agreements
• Updates the Company system with relevant information, referral fees, service fees, and notes on each file

Required Skills

 Required Skills:

• Strong communication skills (verbal and written)
• Attention to detail
• Exemplary customer service skills
• Ability to multi-task and balance priorities
• Strong problem solving and critical thinking skills
• Must be familiar with third party relocation and have experience with a third party provider
• Proficient in Microsoft Office, (Word, Excel, and Outlook)

Required Experience

Required Experience:

• Bachelor's Degree preferred
• CRP designation from the Employee Relocation Council
• 4+ years experience with employee relocation and domestic home sale counseling
• 2+ years experience in real estate, title or mortgage
• Demonstrated expertise with home sale programs (BVO, AVO, GBO, HMA)
• Experience with the U.S appraisal and inspection process

Benefits Summary -Comprehensive benefits package that includes: 401(k), health insurance (medical, dental, vision), Employee assistance program, paid time off based on years of service, paid holidays per year, life insurance and disability coverage

 Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet

 Required Skills:

• Strong communication skills (verbal and written)
• Attention to detail
• Exemplary customer service skills
• Ability to multi-task and balance priorities
• Strong problem solving and critical thinking skills
• Must be familiar with third party relocation and have experience with a third party provider
• Proficient in Microsoft Office, (Word, Excel, and Outlook)