The Grand Canyon Resort Corporation is recruiting a Human Resources Director. The Human Resources Director will be instrumental in analyzing the impact of the growth in business operations and will be expected to recommend and support proactive recruitment strategies in relation to this growth.
The HR Director will be responsible for critical aspects of people management and program implementation across all departments of GCRC. We are looking for an experienced People influencer with the ability to build, maintain and refine the current Human Resource programs, policies, and infrastructure that support the Grand Canyon Resort corporate culture.
Description
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
Company Website: www.grandcanyonwest.com
You may apply on any platform this is posted on or you can send resumes to recruitinghr@grandcanyonresort.com.
Corporate Mission Statement and Goals
GCRC’s mission is to develop a world-class experience and promote self-determination of the Hualapai Tribe by creating employment, increasing revenue, and preserving the culture and tradition of the Hualapai Tribe, du nyuv yuha (the way that it is).
GCRC’s purpose is to assist the Hualapai Tribe in building a financial base from which the community as a whole can benefit by creating job opportunities, fostering a positive work environment, and promoting team member training. This can be accomplished by offering a successful tourist operation with continuous business growth. Supporting job opportunities at GCRC operations and subsequent revenue generation will assist in supporting Tribal government jobs and community programs.
Position: Human Resources Director
Department: Human Resources
Classification: Exempt
Salary Range: S9
Supervisor: CEO
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Manages all aspects of the Human Resources department for the Grand Canyon Resort Corporation in accordance with Tribal, Federal and State Laws. Identifies legal requirements and government reporting regulations for the Human Resources function and ensures policies, procedures and reporting are in compliance. Develops and executes effective recruiting, advancement, communications, employee relations, performance management, rewards, retention and disciplinary strategies that are aligned with the Corporation’s initiatives and that are consistent with the Corporations’ business requirements. Direct supervision of the Human Resources staff. Ensures optimum performance and continuous improvement in all Human Resources area. Responsible for financial, budgetary and business decisions for Human Resources. Responsible for the overall workload, productivity, development, motivation and performance of Human Resources employees. Acts as a Hualapai ambassador at all times.
Knowledge and Abilities:
Prior leadership experience, 6 years of direct Human Resources operational experience, with Tribal experience preferred.
Demonstrated ability to make financial, budgetary and business decisions related to Human Resources operations.
Demonstrated ability to interact with a diverse group of employees and provide prompt, outstanding customer service.
Knowledge of applicable Tribal, Federal and State employment laws.
Demonstrated ability to read, analyze and interpret general business documents and government regulations. Demonstrate ability to write reports, business correspondence and procedural manuals.
Demonstrated ability to lead, coach, train, develop and motivate Human Resources employees. Handle employee issues promptly, accurately and courteously. Act as a role model in providing the best employee experience.
Demonstrated ability to communicate in a clear, concise manner and handle escalated issues. Demonstrated ability to remain calm and focused under pressure.
Demonstrated ability to effectively present information and respond to questions from groups of managers, employees, customers and the general public.
Computer literate with knowledge of database software, human resources systems and spreadsheet and word processing software.
Demonstrated ability to foster a team environment, multi-task efficiently and maintain positive working relationships. Excellent organizational skills.
Demonstrated ability to resolve complex problems in a multi-cultural environment.
Demonstrated ability to recruit, select and train employees for a tourism or hospitality based business.
Knowledge of Grand Canyon West locations and operations, Hualapai River Running and Hualapai history and culture.
Duties & Responsibilities:
Responsible for the Human Resources operations. Work with department leaders to ensure that the Personnel Policies and Procedures are understood and followed and employees treated according to policy.
Plan and conduct new employee orientation to foster a positive attitude towards the Corporation’s goals and employees understand the benefits of working for GCRC. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
Provide training to employees on available benefits, safety, leadership, drug and alcohol policies, sexual harassment and other personnel related topics. In conjunction with Executive Leadership, ascertain employees’ training needs and assist employees in their career goals subject to the Corporations’ initiatives and that are consistent with business requirements.
Coordinate, develop and implement professional communications, including those related to the Corporations’ Human Resources strategies and policies. Responsible for the formulation, revision and implementation of Personnel policies and procedures.
Plan and administer the drug and alcohol policies and procedures for all departments.
Identify legal requirements and government reporting regulations for Human Resources and ensure policies, procedures and reporting are in compliance.
Administer benefit programs and employee assistance programs and coordinate with Tribal government staff to ensure employees participate in pension program.
Investigate accidents and injuries and ensure that workplace injuries are reported to workman’s compensation insurance carrier.
Interview, test and select employees to fill vacant positions.
Maintain records and compile statistical reports concerning personnel-related data such as hires, performance appraisals, terminations and absenteeism rates.
Prepare and manage budget for Human Resources.
Administer performance review program to ensure effectiveness, compliance and equity within the organization. Conduct market analysis to ensure wage rates are competitive.
Provide professional advice to Executive Leadership in Human Resources best practices, including appropriate resolution of employee relations issues, ensuring that the Corporations’ and the employees’ interests are protected. Review, evaluate and manage grievances and appeals regarding discipline, suspension and termination.
Represent Corporation at personnel related hearings and investigations. Engage in local chamber of commerce and other business groups, as well as regional and national activities, as directed by CEO.
Provide concise and accurate reports to the CEO on a weekly, monthly and annual basis. Conduct presentations to Board of Directors, as required.
Responsible for ensuring all Human Resources employees are properly trained.
Perform regular and timely Performance Evaluation discussions and documentation with members of team and promote team environment while providing individual growth opportunities for Direct Reports. Hold managers and supervisors accountable for completing Performance Evaluations and discussions.
Foster team environment and assist team in handling escalated issues or difficult or unhappy guests.
Ensure that all communications are shared with employees in a timely and accurate manner, as appropriate.
Keep the CEO apprised of all issues and concerns.
Perform other work-related duties as assigned.
Qualifications:
Strong oral and written communication skills and strong interpersonal skills.
Valid Driver’s License with clean driving record
Bachelors’ Degree in Human Resources, Employment Law, Business or a related field required. Masters’ Degree preferred. Minimum of 6 years in direct Human Resources operational experience with some experience in a Tribal entity environment.
PHR or SPHR desired.
Prior leadership experience required.
Prior experience with Native Americans desired.
Preference given to Hualapai Tribal members.
Working Conditions:
Corporation with multiple 24/7 operations. Must be able to work varying schedules with occasional weekends and holidays. Travel required to remote locations.