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Concierge

G

Grand Dominion by Del Webb

Concierge

72 locations
Part Time
Paid
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  • Responsibilities

    SUMMARY Assists the Community Association Manager, Lifestyle Director and Administrative Assistant with reports, paperwork, activities, events, and the day-to-day operations of the Lakeside Lodge at Grand Dominion including answering incoming calls, greeting residents, answering routine questions, and assisting with resident activity/event sign-ups and payments. JOB DUTIES AND RESPONSIBILITIES - Greet residents and guests warmly and professionally. - Help to create an inviting and welcoming atmosphere at the Lodge. - Review requests for architectural modifications before submission to the Landscape and Architectural Commission. - Enroll residents in all activities and accept all activity payments. - Assist in monitoring residents and guests for compliance with Rules & Regulations (requires a working knowledge of this document) - Perform a walking inspection of the Lodge and pool areas each hour. - Perform basic pool testing procedures as required by law. - Clean and disinfect public areas of the lodge as needed. QUALIFICATIONS - Ability to perform each essential job duty satisfactorily (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties.) - Excellent written and verbal communication skills - Good organizational skills - Excellent people skills - Ability to maintain confidentiality of all information/documents. - Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. - Confidence to enforce rules of the Lakeside Lodge. - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Strong problem-solving skills - Must be proficient in the use of Microsoft Products. Word, Excel, and PowerPoint and skilled at navigating the internet and using cloud-based registration software. EDUCATION/EXPERIENCE 2-4 years of related experience and/or training (Or equivalent combination of education and experience) AVAILABILITY Monday, Wednesday, Friday 4 p.m. - 9 p.m. Saturday & Sunday 9 a.m. - 5 p.m.

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