Job Description

APPLY HERE -

https://recruit.hirebridge.com/v3/application/applink.aspx?cid=7723&jid=461773

What you get to do:

• Spend time with great customers helping them realize their goals utilizing our products and services
• Use your technical skills to troubleshoot bugs, create test scenarios and investigate software issues based on customer product use
• Be an expert in GovDelivery product knowledge.
• Seamlessly manage customer request tickets to meet Service Level Agreements (SLAs)
• Work collaboratively across multiple functional teams to continually innovate, enhance efficiencies while
• Contribute to 24/7/365 on-call support
• Be part of a fast-growing, positive company that contributes to helping more people live better lives