How will this role impact First Command?

This role sits within the Graphic Design function of Marketing and is responsible for producing high-quality, internal-facing creative that adheres to established brand standards. The position plays a key role in protecting timelines and quality for externally focused work, while ensuring internal partners receive timely, thoughtful, and well-considered design support.

You will collaborate closely with fellow designers, internal marketing coordinators, and the Internal Communications team to deliver best-in-class creative across a wide range of internal channels. These include fact sheets, newsletters, informational collateral, presentation design, signage, photography, and select advisor training and internal messaging materials.

This role requires a strong visual problem solver who enjoys bringing clarity and simplicity to complex information. Comfortable working from concept through final production, understands the importance of brand standards, and thrives in a collaborative, deadline-driven environment.

What will the employee do in this role?

Responsibilities

• Support all stages of the creative process, from concept development through final delivery, including layout design,
• revisions, asset management, and approvals.
• Partner with Internal Communications, marketing coordinators, and fellow designers to translate messaging into clear, engaging visual solutions.
• Produce on-brand design across a variety of internal communication formats, ensuring consistency, readability, and usability.
• Contribute to brainstorming and ideation sessions, offering concepts that align with brand standards and communication goals.
• Create design mockups and prototypes for review by senior designers, managers, or internal stakeholders.
• Manage assigned projects to ensure deliverables are completed on time and within defined scope and budget.
• Maintain organized working files and contribute to shared asset and template systems to support team efficiency.
• Contribute to external campaigns and projects when internal work is idle or more capacity is needed.

**Qualifications **

Education

• Bachelor’s degree (or equivalent experience) in Graphic Design, Advertising, or Marketing Communications.

Work Experience

• 1–3 years of professional design experience in a creative studio or in-house environment.
• Exposure to multimedia, motion graphics, or basic video editing is a plus.
• Experience in financial services, corporate communications, or another regulated environment is a plus

Knowledge, Skills and Abilities

• Proficiency on macOS using Adobe Creative Suite (InDesign, Illustrator, Photoshop).
• Strong proficiency with Microsoft PowerPoint for presentation development.
• Working familiarity with video tools such as Adobe Premiere Pro or After Effects.
• Understanding of photography principles and photo editing workflows.
• Strong conceptual thinking with the ability to simplify complex information visually.
• Clear and effective communication skills, both verbal and written.
• Ability to manage multiple projects and perform well under deadline pressure.
• Strong organizational skills and attention to detail.
• Ability to take ideas from concept through final execution.

#LI-NC1 #LI-hybrid

Required Skills

Required Experience

1. Must have a High School Diploma or equivalent or ten (10) years equivalent work experience.

2. Some post-secondary education is preferred.

3. Must be able to learn and apply a variety of software applications.

4. Must have accurate keyboarding skills.

5. Prior experience in a retail service environment to include cash handling and member service preferred.

6. While performing the duties of this job, the partner is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

7. The partner is frequently required to walk and sit. The partner is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.

8. The partner must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.