POSITION SUMMARY:
_ Sell products for various manufacturers to contractors and industrial users. Work with the account management and account representative team to grow sales with existing and new customers. May act as a liaison between customers and dedicated field sales providing pricing, availability and any required customer service, ensure excellent customer satisfaction._
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ESSENTIAL DUTIES AND RESPONSIBILITIES: (Include the following; other duties may be assigned)
- Assist with counter sales as needed which also could include opening and/or closing the sales branch location
- Answer incoming sales calls & inquiries for all customers
- Assigned a specific group of accounts that have sales targets and responsibilities
- Responsible for complete order management, including expediting and communication with the customer.
- Sales order entry and purchasing of customer requirements for specific price lines
- Resolves customer order problems and complaints promptly.
- Report lost sales
- Write credits in a timely manner
- Attend product and training sessions
- Organize and maintain product catalog library
- Develop superior product knowledge and assist customers with product application
- Other duties and/or projects as assigned
QUALIFICATIONS:
EDUCATION AND/OR EXPERIENCE:
- Electrical, Industrial and/or distribution experience preferred but not required
- High School diploma or G.E.D.; or
- 1 - 3 years' of related experience and/or training; or
- Equivalent combination of education and experience.
REQUIREMENTS:
- Must be in-person at the sales branch (not remote)
- Must be a self-starter with the ability to work independently and with little supervision
- Must demonstrate good time management skills
- Must possess strong planning, organizational and execution skills
- Must have the ability to set goals and meet deadlines
- Must possess excellent customer service skills
- Must demonstrate ownership of assigned responsibilities and ability to get the job done correctly and in a timely manner
- Must possess a proactive and positive team approach to problem resolution
- Must have the ability to establish strong working relationships with co-workers and management
- Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Basic computer skills – MS Word, Excel and Outlook
- Above average typing skills and 10 key by touch
- Excellent communication skills
- Excellent phone etiquette & organization skills
Required Skills
Required Experience