Describe the main duties/responsibilities and any tools/technology needed for this role?

Cloud & Infrastructure Client Service Delivery Manager will provide leadership oversight of the Infrastructure Operations Team which provides client IT support which may include Data Center Cloud Operations, Network Services, Service Management, End User Computing, and IT Support.

• Describe an average day in the life of this role?

A professional at this position level within Accenture has the following responsibilities:

• Managing this support per the contract, including Oversee and direct the operations of infrastructure services for the client
• C-Suite level functional & strategic planning of infrastructure environments
• Managing the strategic working relationships with client and internal IT professionals and other IT vendors partners, including: Application and Infrastructure teams; business partners, etc.
• Directing and leading awareness for operational improvements innovations in IT infrastructure
• Managing all financial aspects of the contract
• Providing people management oversight
• Performing all other duties as assigned
• Providing direction and management oversight to offshore Infrastructure teams providing support to the client

What are “must-have” skills for this role?

Basic Qualifications:

• Minimum of 4 years of experience with Data Center Infrastructure Services including: security operations; network; database; OS management (IaaS and PaaS)

• Minimum of 2 years of experience with Cloud Infrastructure Services (Azure a plus)

• Minimum of 2 years of experience with Infrastructure Service Management

• Minimum of 1 years of Infrastructure Disaster Recovery, Governance & Planning/Testing.

Strong communications skills – ability to communicate at the C-Level with the client, is critical for this role.

• What are some “nice-to-have” skills and why? Azure experience would be great as they will be moving to Azure at the client in the future. ITIL and ITSM Certifications would be nice to have, given scope of the role.

Additional Job Details:   The role is ideally based in DC. The person will need to be on-sight 100% in the beginning – should focus on local resources Any visa restrictions? No. This is a managerial role, so don’t expect H1B visas would be at he right level

Required Skills

Primary Skill        Cloud Infrastructure

Location :  WASHINGTON DC 20006 Medium

Start Date: 10/1/18

Duration:             0-4 month(s)

End Date:            1/31/19

Pay rate: $85/Hr

Required Experience

Primary Skill        Cloud Infrastructure

Location :  WASHINGTON DC 20006 Medium

Start Date: 10/1/18

Duration:             0-4 month(s)

End Date:            1/31/19

Pay rate: $85/Hr