OneSource Distributors is a wholesale distributor of electrical products, automation controls, industrial supplies and safety products throughout Southern California, Arizona, Hawaii, and Mexico. Our focus is People, Partners, and Performance. People are our most important resource; it is our People that contribute to our success, service our customers and ensure we lead in the markets we serve. Partners enable us to grow our business and it is critical we remain hyper-focused on our partners, including customers, suppliers, and vendors. Performance reminds us of our company goal to grow to $1B in revenue and we cannot do so without a team of talented, collaborative and innovative individuals. We welcome all unique mindsets who are interested in this journey to apply.
OneSource is also part of the Sonepar family of operating companies, consisting of the finest locally managed electrical and industrial distributors throughout the United States. Sonepar USA is a market leader in the B-to-B distribution of electrical, industrial & safety products and related solutions. Sonepar USA is made up of over 16 of the finest locally managed electrical and industrial distributors, with coverage in all 50 states. For more information, visit www.SoneparUSA.com
POSITION SUMMARY:
Reporting to the President, the VP of Strategic Development is responsible for defining and implementing Partner (customer and supplier) Marketing, and Digital strategies. The role will provide direction and oversight of the day to day functions in marketing, digital solutions, and partner relationship management.
This position was created to support a single partner vision across all methods of contact and collaborate with all teams who contribute to our partner strategy and execution. The goal is to improve the overall partner experience in achieving targeted business outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manages all strategic projects related to the partner experience
- Facilitates partner experience excellence throughout the company
- Collaborates with sales and sales leadership to create a positive partner experience
- Creates a consistent partner experience through development of a feedback culture
- Develops and maintains monthly scorecard around meeting partner expectations
- Freely connects and meets with all partners
- Drives alignment to maximize customer lifetime value growth through evolving expectations
- Supports the installed base of customers and maximizes their dollar value
- Focuses on the physical and digital interactions with each partner
- Collects analytical research and presents actionable data for salespeople
- Presents and articulates strategic partners for OneSource
- Develops brand awareness campaigns for partners
- Drives results on improving market share with the right partners
- Ensures partner experience is consistent and better than expected throughout engagement
- Helps establish policies and procedures that produce high quality partner experiences
- Supports relationships with key partners Rockwell and Siemens
QUALIFICATIONS:
EDUCATION AND/OR EXPERIENCE:
- Electrical, Industrial and/or distribution experience preferred but not required
- Bachelor's degree (B.A or B.S.) from a 4-year college or University
- 10+ years' in a Marketing, Customer Experience, and/or Executive Leadership role; or
- Equivalent combination of education and experience.
EXPERIENCE:
- Relationship Builder
- Passion for Partner Success
- Willing to Get Directly Involved
- Knows How to Communicate Effectively
- Knows how to Conduct Influence Management
CORE KNOWLEDGE AREAS:
- MARKETING
- Promotional Programs, Marketing Campaigns, Market Intelligence
- Company Branding, Brand Awareness
- DIGITAL
- Digital Transformation, Omnichannel Experience
- CUSTOMER EXPERIENCE
- Customer Metrics (Net Promoter Score as a start)
- Scorecard – SIOPS (Sales, Inventory, Operations)
- CRM (Dynamics), Waypoint, MMC
- Voice of Customer, Focus Groups, Customer Visits
- Customer Loyalty, Lead Gen, Predictive Modeling
- Sonepar Key Accounts, Value-Add Solutions
- SUPPLIER RELATIONS
- Supplier Negotiations, Incentive Programs, Rebates
TRAVEL: 25%
WHY APPLY? WHAT DO YOU HAVE TO GAIN?
A Challenging Opportunity with a Company that Cares About Its Most Valuable Asset: YOU!
- To work with an industry leader
- To use your skills and experience to grow your career; go anywhere you want nationwide, cross train into your dream job within a work culture that promotes and encourages associates to learn new roles and be recognized and rewarded for strong performance.
- To have your true entrepreneur mindset rewarded with income and career growth opportunities.
CHECK OUT OUR BENEFITS:
401K Plan, Health Insurance (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Holidays, Flexible Spending Accounts (Health, and Dependent Care), Employee Assistance Program, Employee Discounts and more.
ONESOURCE IS AN M/F/DISABLED AND VET EEO/AA EMPLOYER
Required Skills
Required Experience