We’re a nonprofit, regional healthcare network with two hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare.

From our extensive facilities in Whittier, California and Downey, California, PIH Health serves more than two million residents in Los Angeles and Orange Counties and throughout the San Gabriel Valley.

The navigator is a care coordinator and an integral team member of a statewide initiative to improve access to Medication for Opioid Use Disorder (MOUD). Navigators conduct initial brief assessments, introduce patients to MOUD programs and services, expedite appointments at MOUD-capable clinics, serve as the primary coach for their clients, and maintain ongoing contact with their panel. They also assist with access to other services such as financial counseling, primary care, mental health services, social services, and residential treatment facilities.

Required Skills

• Demonstrated skill in patient brief assessment and linkage to MOUD clinics.
• Strong communication skills, verbal, non-verbal, written and oral.
• Nonjudgmental, energetic, positive approach to assisting patients with Substance Use Disorder (SUD)
• Understanding of SUD as a medical condition and the role of MOUD in treatment and harm reduction. Adherence to an abstinence-based social model that is unsupportive of MOUD is not aligned with the goals of this position.
• Interest/proficiency in working with individuals recently released from incarceration, homeless individuals and other marginalized populations.
• Able to interact with patients in a culturally relatable manner. Any additional ability to communicate in languages spoken in local community such as Spanish, Tagalog, Hmong, etc. helpful
• Preference for applicants with connections to, and reflecting the diversity of, the local community.
• Respect for patient confidentiality and privacy.
• Excellent written and verbal communication skills.

Required Experience

EDUCATION/EXPERIENCE/TRAINING

REQUIRED:

• High School Diploma or GED
• Minimum of 1 year in substance abuse treatment services
• LA City Fire Card within six (6) months of employment

PREFERRED:

• Proficiency with main-frame and personal computers.
• Registration or Certification from a recognized certifying organization, agency or board evidencing training or expertise in areas appropriate to substance abuse treatment preferred.

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package.  We are an equal opportunity employer and seek diversity in our workforce.   EOE M/F/D/V

• Demonstrated skill in patient brief assessment and linkage to MOUD clinics.
• Strong communication skills, verbal, non-verbal, written and oral.
• Nonjudgmental, energetic, positive approach to assisting patients with Substance Use Disorder (SUD)
• Understanding of SUD as a medical condition and the role of MOUD in treatment and harm reduction. Adherence to an abstinence-based social model that is unsupportive of MOUD is not aligned with the goals of this position.
• Interest/proficiency in working with individuals recently released from incarceration, homeless individuals and other marginalized populations.
• Able to interact with patients in a culturally relatable manner. Any additional ability to communicate in languages spoken in local community such as Spanish, Tagalog, Hmong, etc. helpful
• Preference for applicants with connections to, and reflecting the diversity of, the local community.
• Respect for patient confidentiality and privacy.
• Excellent written and verbal communication skills.