Job Description
JOB DESCRIPTION
Grayson Living, a furniture eCommerce, is expanding our operations team to support company growth. This is an exciting opportunity to join a fast-growing company that offers a uniquely creative and collaborative culture along with growth potential.
We are an e-commerce shopping destination for the most desired home brands in the world. Our mission is to design and curate the best and latest in home interiors, make it accessible, and provide a seamless order experience.
ABOUT THE POSITION
The Operations Specialist assists the customer service team with post order support from order delays to damaged shipments. Candidates should be comfortable problem solving post order issues including items arriving damaged, defective, or in error. The role will coordinate return logistics including booking return shipments, and scheduling carrier pick ups.
We are looking for an organized and well-spoken Operations Specialist to work with customers in providing timely resolutions. This role will require daily interaction with Manufacturers, Vendors, and 3PL Shipping Partners. This is a great role for someone who is interested in shipping, logistics, warehousing.
RESPONSIBILITIES:
QUALIFICATIONS:
Company Description
Grayson Living is the online shopping destination for the most desired home brands in the world. We take pride in providing a seamless online shopping experience with exceptional selection. The eCommerce offices are located within the Beverly Hills Showroom, a full-service furniture retail store that provides design services for an exclusive network of clientele.