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Automotive Customer Service Advisor/Manager in Training Baton Rouge

Grease Monkey Baton Rouge

Automotive Customer Service Advisor/Manager in Training Baton Rouge

Baton Rouge, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Training & development

    Vision insurance

    Come be part of a Growing company as an Automotive Customer Service Advisor/Store Manager-in Training. We own 4 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington with plans to add more soon.

    We Specialize in:

    10 Minute Oil Change

    Low Price Tire Guarantee

    Full Mechanical Repair including engines and transmissions. Even hybrid & electric cars (world class technology)

    BENEFITS: Salary PLUS Weekly COMMISSION/BONUSES

    We pay Weekly!!

    Fantastic Happy TEAM and Environment 5 Day work week. NEVER open on Sundays

    Benefits/Perks:

    Growth Opportunities

    Locally Owned and Operated

    Safety You can Trust

    Medical/Dental/Vision/Life

    Training and ASE Certification

    Competitive salary

    Excellent work environment

    Tools Provided

    Opportunities to move into district management

    The Customer Service Advisor/Manager in Training position requires an outgoing and smiling personality. The position reviews the manufacturers vehicle recommendations with the customer and completes the oil change. This position sales and installs fluid exchanges, filters and other preventive maintenance items. Additionally this position sales tires and mechanical work during the oil change process. The better you can communicate the information to the customer in a lucid and easy to understand way via our TRUST process, the more you can make.

    Position Overview

    During the Full Service Oil Change, The Hood technician position requires an outgoing and smiling personality. The hood technician reviews the manufacturers vehicle recommendations with the customer and completes the oil change.

    Essential Duties and Responsibilities

    Communicate effectively with Customers

    Keep work area clean and organized. Protect pit opening with bay net when not occupied by vehicle

    Use Echo System

    Perform visual inspection of vehicle, document any unusual conditions

    Obtain correct oil filter, Drain oil, Inspect oil drain plug and gasket.

    Check/fill gear boxes

    Perform additional services, such as fuel filters, transmissions and differentials, when applicable

    Assist with performing pressure and leak check

    Perform visual inspection of belts, hoses, and other hood compartment components, document unusual conditions. Assist with performing pressure and leak check

    Assist with final safety and quality check

    Other Duties and Responsibilities

    In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.

    Job Qualifications

    Customer service skills Basic literacy (ready, writing, math skills) Verbal communication skills

    Ability and license to operate motor vehicles

    Ability to properly use mechanical hand tools

    Attention to detail

    Previous experience or training - Minimum 3 months actual experience or supervised training as a lube technician required

    Working Conditions

    Materials Used: Automotive oils, fluids and lubricants. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

    Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

    Benefits/Perks

    Discounted Services for Employees

    Flexible Hours

    Opportunities for Advancement

    We'll train you on our process. Your bring your experience and we'll show you how to grow the business. Call or Text today! All contacts with us are strictly confidential so you have everything to gain!

    Company Overview

    Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.

    Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.