The Greater Burlington YMCA provides a diverse organization of people of all ages joined together by a shared commitment to nurturing the potential of youth, healthy living and fostering a sense of social responsibility. As a Y employee, you’ll be inspired to make a difference each day in a position that matters. With a strong mission and core values, we offer a cause you can participate in.Essential Functions

Meet and greet all members and guest with the upmost attentiveness and courtesy.

Provide outstanding service to our members and their guests in a professional and courteous manner.

Be knowledgeable of fitness activities and equipment in order to adequately explain them to members and guests.

Quickly learn members’ names and greet members and guests by name as they enter the wellness floor

Perform equipment orientations

Maintain cleanliness and safety of wellness floor and studios.

Attend to cleaning task list while on shift.

Report any equipment repairs to supervisor.

Organize each room with the proper equipment during hourly walk-throughs.

Replenish supplies such as disinfectant wipes on wellness floor and in studios.

Enforce facility policies and regulations in each room.

Other functions:

Attend scheduled staff meetings.

This position guides does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties, as requested.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Problem solving: Identify and resolve problems in a timely manner. Gather and analyze information skillfully. Develop alternative solutions. Work well in group problem solving situation. Use reason even when dealing with emotional topics.

Customer Service: Manage difficult or emotion member situations. Respond promptly to member needs. Solicit member feedback to improve service. Respond to requests for service and assistance. Meet commitments.

Professionalism: Approach others in a tactful manner. React well under pressure. Treat others with respect and consideration regardless of their status or position. Accept responsibility for own actions. Follow through on commitments and responsibilities.

Safety and Security: Observe safety and security procedures. Determine appropriate action beyond guidelines. Address and report potentially unsafe conditions. Use equipment and materials properly.

Benefits & Perks

Free family membership for full-time staff

Free individual membership for part-time staff and dependents up to age 12

Program, camp and child care discounts and member benefits

Paid time off

Medical, Vision, and Dental Insurance with funded Health Reimbursement Account (FT Only)

Company-sponsored Life Insurance (FT Only)

Short and Long-Term Disability (FT Only)

Retirement Savings Plan and Pension Eligibility

National Training with Y of the USA

Supporting and becoming part of a strong community

Public Student Loan Forgiveness (PSLF) (FT Only)