Job Description

GREEN ENERGY SOLUTIONS is a California State Licensed Contractor working to reduce the usage of energy for utility customers. We are searching for a personable, thorough Appointment Setter to schedule appointments to current utility customers. We are seeking motivated candidates who are looking for growth with a progressive thinking company and is ready to be a part of our team.

SCHEDULE: Monday - Friday

GREAT BENEFITS:

• Health Benefit Packages to Select - Medical/Dental/Vision/Chiropractic/Life Coverage
• Time Off Benefits

JOB RESPONSIBILITIES & SKILLS – Responsibilities included but are not limited to the following:

• Calling and accepting calls from utility customers from the Job Que provided to you.
• Provide information and inquire whether customers may be interested in the program being offered and prepare them for the scheduled application process.
• Scheduling home assessment appointments for the customers.
• Submit daily schedules to Assessors, management, and appropriate team members.
• Maintain a detailed log of calls in customer profile , including those which were not answered.
• Informing the Manager of issues and/or complaints.
• Attend meetings, training and seminars as directed.
• Perform other related duties as required.

JOB REQUIREMENTS:

• High School Diploma or equivalent
• Bilingual in Spanish
• Scheduling/Appointment Setting, Call Center and/or Customer Service experience is a plus but not necessary.
• Ability to handle high volume incoming and outgoing calls.
• Ability to work independently with minimal direction as well as in a team environment.
• Must have Excellent listening skills and attention to detail.
• Proficiently operate standard office equipment (i.e., copier, phones, and computer).
• Proficient in Microsoft Office, Word, Excel, Windows, and ability to learn Database Programs.
• May require working overtime to meet company needs

PHYSICAL REQUIREMENTS:

Constant sitting, typing and being on phone. Minimal walking, standing, bending stooping, crouching and/or kneeling.

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