Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed • Create records of customer interactions and follow up to ensure all questions have been answered • Keep track of customer accounts and make updates with new account information as necessary • Find patterns in customer complaints and bring them to the team for improvement • Regularly meet with sales lead to receive the newest service and product knowledge Qualifications: • Must have graduated high school, received a G.E.D. or equivalent • Must possess exemplary interpersonal skills, communication skills, and active listening skills • Experience working in a customer-oriented atmosphere Compensation: $36,000

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