Our team at Green Home Solutions TrueEnviro, a national company, is searching for motivate team members to join our growing business in the SoCal market. The Crew Chief role is a position that involves physical labor, leadership skills and a commitment to excellence in our work and customer experience. You will apply your knowledge of science, mathematics, technology and industry experience to enhance client trust, build rapport, and drive yourself and your team to meet monthly goals. If you want a career where your direct influence and opinions matter, then consider working for us. You will experience the excitement of fostering team unity as you work in close collaboration with management and fellow team members to create positive working relationships.
$72,000/YR Compensation + Bonuses
Competitive Pay
Health Insurance
Dental & Vision Insurance
Paid vacation after 1 year of employment
Discount on Green Home Solutions products and services
Responsibilities
Provide customer service and support visits and tie workflow to schedules to ensure maximum efficiency
Manage all testing, remediation and services to ensure proper processes
Effectively use POS/CRM system to complete jobs properly and coordinate with the team and customers
Collaborate with team and share information across the organization to build positive relationships with clients and coworkers
Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols
Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add on services, and recommend improvements
Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems
Lead and manage a team
Execute jobs in accordance to certifications and industry standards
Qualifications & Skills
Technical degree or certification, or willingness to become certified in GHS offered courses
Awareness of health and safety issues
Ability to adapt to work schedules and flexible shifts
Excellent customer service, communication and self-management skills
Attention to detail
Ability to work in harsh conditions when necessary
IICRC Certification, Construction, and or HVAC experience is a plus