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Service Technician for Mold Remediation and Water Restoration

Green Home Solutions TrueEnviro

Service Technician for Mold Remediation and Water Restoration

Pearland, TX
Full Time
Paid
  • Responsibilities

    Our team at Green Home Solutions TrueEnviro, a national company, is searching for people to join our growing business in the Houston Market. The Assistant Crew Chief role is a position that involves physical labor and leadership skills. You will apply your knowledge of science, mathematics, and technology to enhance client trust, build rapport, and drive yourself and your team to meet monthly goals. If you want a career where your direct influence and opinions matter, then consider working for us. You will experience the excitement of fostering team unity as you work in close collaboration with management and fellow team members to create positive working relationships.

    $40,000-$45,000 year + Bonuses

    Competitive Pay

    Health Insurance

    Dental & Vision Insurance

    Paid vacation after 1 year of employment

    Discount on Green Home Solutions products and services

    Responsibilities

    Provide customer service and support visits and tie workflow to schedules to ensure maximum efficiency

    Assist all testing, remediation and services to ensure proper processes

    Effectively use POS/CRM system to document jobs properly, coordinate with the team and customers

    Collaborate with team and share information across the organization to build positive relationships with clients and coworkers

    Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols

    Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add on services, and recommend improvements

    Service existing accounts by analyzing work orders, reviewing concerns, conducting tests, and resolving problems

    Execute jobs in accordance to certifications and industry standard

    Qualifications & Skills

    Technical degree or certification, or willingness to become certified in GHS offered courses

    Awareness of health and safety issues

    Ability to adapt to work schedules and flexible shifts

    Excellent customer service, communication and self-management skills

    Attention to detail

    Ability to work in harsh conditions when necessary

    IICRC Certification, Construction, and or HVAC experience is a plus

    Ability to perform in a highly labor intensive environment