Office Associate Customer Service Part Time
Office Associate
Job Type: Administrative, Customer Service, Accounting/Auditing
Industry: Facilities Service (Commercial and Residential)Part-Time: 20-25 hours per week
Green Window Cleaning Services is growing and looking for enthusiastic office professionals to join the team in our Sun Prairie, WI office. The ideal candidate will be able to work in a fast paced environment to ensure that Customer's receive topnotch communication and that the Operations Team has all of the necessary support to operate efficiently.The ideal candidate will be an integral part of the organization and the efficiency of daily office operations in a service company. From scheduling of customer appointments, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner.
Responsibilities:
Provide customers with a fantastic experience with every interaction
Customer interaction to include phone reception, addressing inquiries, scheduling and follow ups
Interact with Operations, help to create work orders, and fulfill pre-job checklists as needed
Accounts Payable including forecasting and report generation-help as needed
Accounts Receivable including forecasting and report generation-help as needed
Following, fine tuning and creating Standard Operating Processes
Training and supervision of additional support staff as needed
Liaison with with Human Resources and support.
Additional projects as required.
Skillset Requirements:
Proficiency in Microsoft Office Suite (Excel, Word and Power Point)
Experience working in Quickbooks
Excellent written and verbal communication skills
Ability to multitask, organize, and prioritize work
Professionalism
Integrity
Contagious positive attitude