The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. The Henry Ford provides unique educational experiences based on authentic objects, stories, and lives from America's traditions of ingenuity, resourcefulness and innovation. Our purpose is to inspire people to learn from these traditions to help shape a better future. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward and that aligns with our core values of being Curious, Authentic, and Passionate.

Program Production Assistants are responsible for supporting team-based tasks that ensure the successful execution of daily activities, seasonal programs, and special events across our venues. Key duties include installing, maintaining, operating, and removing all event and program components and materials throughout the calendar year. This is primarily a physically demanding position. The individual will work closely with Program Production leadership and team members, adhering to established operational standards, guidelines, and training provided by Henry Ford, thereby contributing to the overall success of the Program Production team.

This is an hourly, part-time, non-exempt position with expectations of being availability to work weekdays, weekends, evenings, and holidays, including designated Special Event dates posted in advance with fluctuating schedules week-to-week. Work is conducted outdoors in all weather conditions and in interior spaces that may lack air conditioning or heating. This role may require wearing period-specific clothing or uniforms.

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Essential Responsibilities:

Event Operations

• Perform all duties related to the general operation of setup, operation, and removal of components for special events, on-site activations, and daily programs across indoor and outdoor venues
• Conduct routine maintenance to ensure all event elements remain in optimal condition throughout the calendar year
• Install, operate, and remove event components and technical elements
• Works closely with other teams and/or units to coordinate work; assesses and keeps track of progress of all assigned projects and assesses the impact of all projects on the institutional schedules, resources and financial constraints
• Participates in all required training sessions at the unit, department, and work team levels to remain current on operational procedures
• Utilize sound judgment and proactive measures to identify and mitigate potential hazards, ensuring a safe and secure environment for all stakeholders

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Guest Experience

• Maintain high aesthetic standards and a guest-focused approach to ensure the success of daily activities, seasonal programs, and special events
• Engage professionally with guests, vendors, contractors, participants, and volunteers during special events and responds appropriately to their needs
• Ensures the safety of guests and staff by utilizing appropriate knowledge of the work environment, following established safe-work practices, and demonstrating a common-sense approach to task accomplishment
• Deliver excellent hospitality and service to guests in line with the institution's core hospitality principles

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Team Support

• Participates in work team activities, supports decision-making, and collaborates with team members both within the department and across the institution
• Communicates regularly with department members and leaders regarding operational challenges and contributes to the review and evaluation of departmental programs and events
• Follows instructions and adheres to all policies and procedures as outlined in the Employee Policies & Procedures Handbook
• Contributes to effective team management of problems, issues, and opportunities, and performs other duties as assigned

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Your Qualifications

• 18 years of age or older
• High School Degree or GED equivalent
• Availability to work weekdays, weekends, evenings, and holidays, including designated Special Event dates posted in advance
• Experience operating a forklift
• Proficient in the use of basic hand tools and understanding their applications
• Valid drivers' license with the ability to drive a standard transmission vehicle

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Special Skills

• Strong verbal and interpersonal communication skills to engage with visitors of all ages
• Basic mechanical aptitude combined with exceptional attention to detail
• Excellent hand-eye coordination and spatial awareness
• Highly motivated, self-directive, and pro-active strategic & creative problem solver
• Ability to work in a dynamic workplace with a flexible, conscientious, curious, and service mindset
• Ability to build rapport and work effectively in a diverse team environment

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Environmental Requirements

• Work is conducted outdoors in all weather conditions and in interior spaces that may lack air conditioning or heating
• Exposure to stove and fireplace smoke may occur
• Required to wear period-specific clothing or uniforms
• Expect long working hours with fluctuating schedules week-to-week

Please note that this job description is subject to modifications at any time to meet the evolving requirements of our institution.

Respect, inclusion, and opportunity for people of all backgrounds will attract the best ideas to THF and help us shape a more vibrant future. By honoring and celebrating people's diversity, THF can bring new creativity, effectiveness, and leadership to our work and community. Achieving diversity, equity, inclusion, and accessibility is a continuous process, which, we believe, will contribute to a sustainable and inclusive world. Therefore, we strongly encourage applications from individuals who identify with or belong to marginalized communities.

It is the policy of The Henry Ford to prohibit discrimination in any employment, donor or volunteering opportunity including but not limited to based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability or any other such characteristic protected by federal, state or local law. This Policy applies to all of our employees, donors and volunteers to ensure that they are treated without discrimination.