Gridware is on a mission to create a future without deadly wildfires. We're a startup building hardware and software that monitors the power grid to prevent and detect faults that lead to wildfire ignition. (More about Gridware below). To make that happen, we're currently looking for Data Assistants / Tech Support to help us identify, analyze, and interpret trends from the data collected by our fleet of devices. WHY do we need you? We're at an exciting point where we deployed our first fleet of power grid monitoring devices to customers and, as an early team member, you will have the opportunity to set the foundation of cutting-edge operational center that monitors the US power-grid and to act as the first line of defense in detecting powerline faults that might lead to wildfires. The operation center main objectives are to monitor Gridware devices on the field to ensure reliability and to report anomalies across 15+ data streams. Responsibilities This is what you'll be doing: 1. Monitor the data coming from our devices and report any anomalies or issues. 2. Investigate and analyze real-time data for potential alerts/faults, following the established models built by the science team at Gridware. (We will teach you how to do that) 3. Create real-time, and daily reports for different alerts observed (We will also teach you how to do that) Requirements: 1. A passion for working in a fast-paced environment and hands-on development and testing 2. Highly motivated, self-starting, and able to perform duties without supervision 3. Basic understanding of data analytics and anomaly detection 4. Needs to be able to come into our Walnut Creek office for every shift (please note this job can NOT be performed remotely) - we also have evening and night shifts available. Salary $25 / h (We're looking for a commitment for at least 7h / week) Application Although we do not require candidates to submit a cover letter, candidates who wish to have their application stand out are invited to write a cover letter outlining one or all of the following things in a bullet-point format: Why you are interested in joining Gridware What skills you have that makes you the perfect candidate for this role About Gridware Our Culture We are a mission-driven team passionate about saving lives and creating a future without wildfires. Our Vision: Save Lives Everyday, Everywhere Our Mission: Prevent catastrophic failures by building a highly adaptable platform capable of answering any question about critical infrastructure. What we do: We provide a full-stack (hardware + firmware + software) solution for real-time monitoring of America's power distribution grid. Our low-cost hardware platforms are deployed to power poles, where they detect and predict faults that lead to wildfire ignition or outages and expedite repairs during power outages Gridware's technology is designed to unlock essential values for other adjacent verticals. Our unique positioning allows us to solve some of the world's most burning challenges - from helping policy makers make data-driven infrastructure decisions to helping farmers overcome micro-climate challenges. While others turn a blind eye to these aged and highly-regulated industries, we at Gridware believe it's our duty to find win-for-all scenarios that lead to a prosperous future for coming generations. Our investors: Gridware is a privately-held company with funding from major investors such as True Ventures Fifty Years Y Combinator Gridware is an equal opportunity employer. We want applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. Gridware is located in Walnut Creek, California.