Benefits Specialist, Anderson, SC

Schedule: Full-time, Monday – Friday 7:30am – 4:30pm (some flexibility)

If you have a passion for helping people, please introduce yourself to our team! In this position, you will support our client’s employees and their family members in understanding, navigating, and receiving the best value out of the healthcare, wellness and employee incentive programs provided by the client. These services are provided through educating and assisting the members both face to face and telephonically to better understand and utilize their benefits program. You will serve as a resource to save the member time and cost as well as reduce their stress level.

Let's break it down! In this role, you will:

• Provide support on member advocacy cases from point of initiation to full resolution including regular and on-going status updates to the member throughout the duration of the issue.
• Understand all of the resources that are part of the Client benefits structure (including federal guideline implications) and teach people how to use the available resources.
• Make appropriate referrals to other HealthFitness and/or vendor programs and resources.
• Provide an on-site presence at the facilities in the assigned territory on a regular basis, as well as special events including screenings, benefits fairs and site requested meetings.
• Participate in Client meetings, including Vendor Escalation Calls, Scorecard Review Meetings and All-Hands Calls as assigned
• Help members identify and locate physicians, dentists, hospitals and other wellness services in their benefits network.
• Provide same member experience regardless of communication medium (phone, in-person, or email).
• Maintain complete and accurate files and other applicable records in compliance with HIPAA laws and Data Privacy regulations.
• Other duties as needed/assigned.

Why you should consider working for HealthFitness:

Join a team that will not only utilize your current skills but will enhance them as well. Our comprehensive benefit package includes: Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401K-including employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

What you bring with you:

• High School Diploma or higher.
• Must have a minimum of 3+ years of related healthcare/health insurance experience, claims processing, or provider billing.
• Demonstrated experience in researching issues, problem-solving, organizational skills and time-management.
• Strong presentation skills for a variety of audiences.
• Demonstrated ability to work independently in a fast paced, constantly changing environment with minimal supervision.
• Proficient in Microsoft Office Suite (Excel, Word, Powerpoint), data entry and electronic mail applications.

We look forward to hearing from you!

You may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 800-636-3304 or jobs@hfit.com for assistance.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

For the third consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

Keywords: Belton, Homeland, Centerville, Human Resources Assistant, HR Assistant, Human Resources Specialist, HR Specialist, Benefit, Claims

Required Skills

Required Experience

A cover letter is required for consideration.

• Master's Degree in Social Work (MSW) and LICSW preferred
• 5-8 years of post-graduate experience in social work practice and supervision of MSW student interns required.

This position is eligible for Boston University's generous benefits package including health, dental, life insurance, tuition remission, paid time off, and so much more!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.