Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Health Benefits, you will be part of an organization committed to offering custom self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency and customer support. We are now a subsidiary of Health Care Service Corporation, the largest customer-owned insurance company in the United States and a strategic partner of Health Benefits since 2018, giving us access to increased national scale and support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration and service to our communities.  

Health Benefits is seeking an Implementation Coordinator to join our Implementation team.  The Implementation Coordinator is responsible for assisting the Implementation Manager with the implementation of new clients, and for leading and coordinating tasks for client renewals or changes, new products, or other regulatory or vendor changes impacting clients. This includes identifying tasks based on client requirements, and planning and coordinating both client and cross-functional operational teams. The Implementation Coordinator will mitigate client risks and internal risks through comprehensive understanding of all downstream impacts. The Implementation Coordinator will partner with the Implementation Manager as well as Sales and Client Management teams to facilitate operational procedures and implementation processes. This position may require occasional travel.

KEY ACCOUNTABILITIES:

• Track client renewals and proactively solicit feedback from Operations teams regarding recommended benefit, plan, product, regulatory or procedural changes. Prepare and present recommendations to Client Management on a timely basis.
• Identify, coordinate, assign, track and follow-up on renewal tasks for all clients based on information provided by Client Manager.
• Facilitate weekly meetings during Renewal seasons with Client Management and all internal departments.
• Communicate status and escalate issues, as needed.
• Assist Implementation Manager with various tasks required during implementation of a new client including, but not limited to, completion of client, vendor or product set-up forms/documents, tracking and following up on tasks, assisting with weekly status reports and meetings, and other duties as requested.
• Handle implementation of a routine new client as needed to assist Implementation Manager.
• Identify, coordinate, assign, track and follow-up on tasks for all clients impacted by new products, product or vendor changes, and new or changing regulations.
• Facilitate internal meetings as needed.
• Communicate status and escalate issues, as needed.
• Participate in cross-functional teams and special projects as assigned
• Other duties as needed/assigned.

EDUCATION AND EXPERIENCE:

• 2 – 3 years of experience in healthcare benefits and/or administration
• College Degree or equivalent combination of education and experience
• Excellent verbal and written communication skills
• Strong organizational and interpersonal skills
• Project experience with proven ability to meet deadlines
• Experience facilitating internal meetings
• Ability to adapt in a dynamic work environment, learn quickly, solve problems, and delegate assignments
• Demonstrated ability to coordinate people and teams cross functionally to complete tasks within designated time frames.
• Self-directed individual who works well with minimal supervision
• Ability to work effectively with clients, brokers, vendors and differing levels of co-workers including Client Managers and all levels of staff
• Flexible; open to continued process improvement
• Proficient in Microsoft Word and Excel
• Willing to travel on occasion

Come join Health Benefits! Join a team that will not only utilize your current skills but will enhance them as well. Health benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistance Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives.  We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.

Required Skills Required Experience

+--------------------------------------------------------------------------+ | EXPERIENCE/SKILLS | +--------------------------------------------------------------------------+ |   | | | | - Must be able to read or write | | - Required to have HACCP certification | | | |   | +--------------------------------------------------------------------------+ | EXPERIENCE/SKILLS (CONT.) | +--------------------------------------------------------------------------+ |   | | | | -   | +--------------------------------------------------------------------------+ | EDUCATION | +--------------------------------------------------------------------------+ |   | | | | - GED/HS diploma | | - People handling and communication skills | | - Experience in meat industry preferred | +--------------------------------------------------------------------------+