Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Health Benefits, (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency, and customer support. We are now a subsidiary of Health Care Service Corporation, the largest customer-owned insurance company in the United States and a strategic partner of Health Benefits since 2018, giving us access to increased national scale and support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration, and service to our communities.  

JOB SUMMARY

A Mailroom Clerk is responsible for processing incoming mail for distribution, claim preparation for scanning and entry of preprocessing data to be loaded into the claim adjudication system.    Responsibilities include opening, sorting, scanning, batching, and distributing mail, as well as completing claim forms and return letters for incomplete submissions, data entry of certain claims, and review/handling of various preprocessing edits to load claims and correspondence for adjudication.  Mail Clerks also receive mail and deliveries from various vendors and log incoming mail and packages.

RESPONSIBILITIES INCLUDE:

• Opens, sorts, scans, and distributes mail
• Prepares mail for scanning/loading into claims system by creating industry standard claim forms, counting, and preparing claim batches.  
• Review and data entry or preprocessing edits for determination of appropriate member selection, claims and correspondence to load for review and adjudication. 
• Address and complete letters to return incomplete claim submissions.
• Receives and logs incoming mail and packages from various vendors and distributes accordingly.
• Other duties as needed/assigned.

QUALIFICATIONS INCLUDE

• High school diploma or GED required
• Excellent collaboration skills required.
• Proficiency in MS Office.
• Exceptional written and oral communication skills.
• Must work with a high degree of accuracy and timeliness
• Must possess ability to multi-task in a fast-paced environment
• Candidates must be flexible, positive, team-oriented and enjoy working in a fast-paced, client focused setting.

Come join Health Benefits! Join a team that will not only utilize your current skills but will enhance them as well.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.

Required Skills Required Experience

Bachelor's degree required, Master's degree preferred. Three to five years of experience required.

This position is eligible for Boston University's generous benefits package including health, dental, life insurance, tuition remission, paid time off, and so much more!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.