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Manager, Professional Training & Education – Field Sales, Pharmaceutical

Grimaldi Staffing Services

Manager, Professional Training & Education – Field Sales, Pharmaceutical

Irvine, CA
Full Time
Paid
  • Responsibilities

    Job Description

    GENERAL DESCRIPTION

    The Professional Training & Education Manager is responsible for developing and executing external professional training programing, materials and communications to aid field sales teams in the execution of professional injector training to foster injector engagement and drive product adoption. Reporting to the Senior Director of Professional Training & Education, this role will work across the Portfolio including Marketing, Field Sales, Medical Affairs, Internal Creative teams and external agency partners to deliver targeted and differentiated training programming to injectors. Responsible for development and deployment of relevant educational strategies with selected professional trainer material while collaborating with Medical Affairs/Legal/Regulatory committees assuring programming adheres to compliance guidelines.

     

    RESPONSIBILITIES

    • Support execution as a key member of the Commercial Marketing team in Professional Training & Education for Portfolio externally (Licensed Aesthetic Injectors, KOLs) and internally (Marketing and Sales)
    • Partner with other functional team members to develop and maintain live and on-demand professional training and education content aligned brand messaging
    • Foster productive working relationships with injectors in the speakers/advisory bureau while cultivating new and emerging influencer trainers
    • Create and project manage commercial aesthetics training and support materials including training slide content, videos, train-the-trainer speaker/trainer content, on-demand modules, field execution collateral, executive presentations, social/digital content; and guide internal review and approval processes consistent with applicable FDA regulations
    • Facilitate functional collaborative meetings to align internal (Marketing/Field Sales) and external stakeholders (KOL Speakers/Injectors) etc.
    • Create and manage content/content calendars for live and digital training platforms focused on live, in-person injector training and on-demand collateral; while maintaining frequent, consistent engagement opportunities with field sales and Professional Training Bureau Injectors, etc.
    • Prepare monthly reports and communicate program engagement and return on effort analysis
    • Evaluate and recommend program changes for enhancements
    • Build productive relationships with faculty trainers with HCP faculty trainers and program attendees.
    • In-field travel for key educational programming, key conference industry conference meetings as required, estimated at 50% of time

     

    EDUCATION

    • Bachelor’s degree preferably in Business, Communications, Marketing or Digital Marketing, or equivalent industry experience

     

    EXPERIENCE

    • 5+ years of hands-on experience with direct responsibility in field sales in aesthetics and in-house Marketing or Professional Training preferably in biotech, pharmaceuticals, or medical device industries focused on aesthetics
    • Excellent verbal, written, interpersonal communication and attention to detail
    • Strong knowledge of in-practice and national injector training programming
    • Experience participating in and/or coordinating promotional reviews, PRC/MLR meetings/workflows and/or compliance reviews; ability to utilize related digital asset or content management systems
    • Proven ability to work collaboratively with multiple stakeholders (internal and external) as well as the ability to work independently and efficiently to meet deadlines
    • Strong facilitation and project management, planning, critical-thinking, teamwork and organizational skills
    • Expertise in communicating scientific information
    • Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust building behaviors in all dealings is essential and required

     

    QUALIFICATIONS

    • Proactive and can-do attitude with strong attention to detail
    • Advanced verbal and written communication skills – especially with injectors and field sales teams
    • Able to interact effectively with personnel at all levels and in all disciplines, both internally and externally 
    • In-field travel for key educational programming, key conference industry conference meetings as required, estimated at 50% of time
    • Ability to multitask and meet deadlines while ensuring quality and operate within an evolving, fast-paced, real-time environment
    • Strong project management skills and an ability to complete projects with limited supervision

    Specific familiarity or experience in relevant aesthetics area preferred

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