Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Free uniforms

Training & development

Business is booming at Scenthound and we're currently hiring for a Manager In Training who leads by example and embraces new challenges. A successful Scenthound Manager In Training is an independent problem solver, adaptable, detail-oriented, and a compassionate dog lover! We are looking for a HANDS-ON leader who will assist in training employees, respond to customer service needs, and model appropriate behaviors in the store. This role provides leadership through building a culture of recognition while motivating the team with the goal of operational excellence. As a membership-based business, the ability to close sales is a vital part of this role, and the ideal candidate will have prior sales experience in retail or service-related fields. Bilingual English & Spanish preferred, but not necessary.

Perks, Benefits, & Schedule:

No nights, flexible schedule, work with dogs!

Employee discounts

Work with dogs!!

Work with a great team across our 3 locations

About the Position

The Manager In Training is a critical position at Scenthound Herriman. As an MIT, you will be responsible for providing leadership and running your shifts efficiently while developing your skills to advance to Scenter Manager. We are a new, fast growing brand. We are seeking a passionate who wants to grow with us and is not afraid to get hands on with dogs! This position requires:

Management experience in retail, restaurant, or customer service industry is a must! (minimum one year)

Service or retail sales experience

Ability to provide the Basic Hygiene Services to dogs when the schedule demands

Customer service experience (retail, restaurant)

Experience in a membership-based business model is a plus

Proven ability to build an excellent store experience

Prior sales experience preferred (1 year+)

Strong financial and business acumen

Ability to function well in a fast-paced environment

Computer/technology proficiency

Tasks:

Instructs, trains, coaches, and develops staff.

Analyze and drive store financials and KPI’s such as Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio

Sell memberships to walk-in customers

Drive membership sales through dog health and wellness education

Maintain a knowledgeable team that prioritizes dog wellness and safety

Provide leadership, guidance, and mentorship for the Scenter employees

Drive employee development through leadership and training

Uphold quality standards through hands-on participation, employee audits, and training

Create an environment conducive to teamwork, open communication, and Scenthound values

Manage client expectations; Resolve customer concerns

Ensure the safety of dogs and team members at all times

Adhere to Scenthound sanitary and cleaning practices

Starting pay for this position is $20-$22/hour including tips. This is a "floating" position which means the Manager In Training may be scheduled to work in any of our 3 locations: 5414 W Daybreak Parkway (11400 S) 10479 S Redwood Rd 7695 S 700 E