Job Description
Mission:
The Gross to Net (GTN) Specialist, is a key member of IntegriChain’s SaaS and BPaaS Organization, which provides managed services and business process outsourcing in support of biopharmaceutical clients.
Drive Customer GTN Close and Forecast processes
Support the growth of the GTN Managed Services department
Participate in developmental opportunities and training
Track, maintain, and report monthly and quarterly operation metrics to direct supervisor
Continuously communicate with customer points of contact
Comply with internal policies/procedures to ensure SOC1 compliance and customer SLAs are met
Support new analysts during the onboarding period. This includes department specific training, customer training, systems training, and department workflow
Create reusable department templates & training/reference materials
Drive customer success
Create on-time, high quality project deliverables while managing expectations internally and externally
Execute, analyze, and maintain GTN data and calculations within the GTN software suite
Perform ongoing maintenance processes and communicate deficiencies through reporting mechanisms
Perform analysis and troubleshooting for customers
Anticipate and meet shifting customer needs, proactively elevating issues as required
Value and build relationships with customer IT, operations, and finance staff
Collaborate cross-functionally
Work closely with the GTN Advisory team to provide critical analysis of GTN-related data sets, and triage customer issues and reconciliation variances
Assist cross-functional business teams to meet goals of shared service arrangements
Attend customer, department, and company meetings
Qualifications
What you’ll need to thrive in this role:
What you'll bring to the table:
Additional Information
What does IntegriChain have to offer?
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IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
_ Our policy on visa sponsorship for US based positions:_ Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.