Service Technician

Grote Auto - Rockford

Service Technician

Rockford, IL
Full Time
Paid
  • Responsibilities

    We are seeking an experienced and quality-driven automotive technician to fill an open position in our car dealership’s service department. Our ideal candidate will be confident running diagnostics equipment to identify and complete automotive repairs to electrical and software systems. Join our team and continue to build upon your mechanical and technical skills. If you’re committed to delivering excellent customer service, and this position sounds like a good fit, apply today! Responsibilities: • Help establish service protocols for tracking the status of repairs, maintaining relevant technical manuals, using charts, and more for all of our dealerships • Follow all manufacturer specifications for vehicle system repairs to ensure optimum customer satisfaction and facilitate returning business • Explain automotive systems issues to customers to ensure a clear, transparent repair process • Conduct routine maintenance, as needed, such as fluid level checks, tire rotations, brake pad replacement, or oil changes • Examine all vehicle systems such as the air conditioning, engine, transmission, and brake systems with a step-by-step approach Qualifications: • ASE certification or comparable standard service technician credential, such as SAE, is attractive • Automotive service technology training program completion or equivalent years of experience is required; associates degree is a bonus • Excellent customer service and communications skills are necessary • High school diploma or GED is required Compensation: $20 - $40 hourly