Provides patient access and care as a navigator to triage clinical questions and concerns. This includes serving as a liaison between patients, providers, and other clinical staff, helping patients navigate their plan of care/treatments. Assists physicians, other athletic trainers, orthopedic surgeons, APPs and supportive staff with patient care in the Orthopedic Surgery outpatient offices and clinics. Follows patient from arrival to departure. Ensures patient and physician needs met to support patient experience. Prepares charts for visits, testing approvals. Assists in procedure/surgery scheduling, contributes to clinical regulatory readiness, inventory/stocking, patient phone call responses, other duties as assigned including of subordinate positions.

Education
Bachelor's Degree Athletic Training accredited program Required
Master's Degree Athletic Training accredited program Preferred

Experience
5 years of orthopedic experience in a healthcare setting Required

Licenses
Certified Athletic Trainer Required
PA Athletic Trainer Required
Basic Life Support Required

Required Skills

Required Experience

Qualifications:

1. High School Diploma required.
2. Two years minimum coaching experience.
3. Ability to recruit talented student athletes.
4. College level teaching and coaching skills.
5. Possess a strong knowledge & love of the sport.
6. Knowledge of sport training and strategies.
7. Demonstrated ability to project a positive and professional image in pressure situations
8. Demonstrated character & values to represent MCC by leading, motivating, and mentoring Student Athletes
9. Abide by the rules & regulations of the leagues in which you will be competing
10. Successful candidate have strong inter-personal skills with a proven record of building rapport with culturally diverse students
11. Demonstrated ability to relate to people of all ages, races, and social-economic backgrounds.
12. Demonstrated history of dependability and punctuality.
13. Ability to stay calm while working under pressure in a fast-paced environment.
14. Highly motivated and solution oriented with a high degree of integrity, ethics and dedication to the mission of the College.
15. Ability to demonstrate appropriate problem solving skills.
16. Demonstrated excellence in both oral and written communication skills to transcend diverse audiences
17. Ability to establish and maintain effective working relationships with students, staff, and outside persons.
18. Demonstrated use of tact, judgment and discretion and the ability to maintain confidentiality when working with students, faculty/staff and others.
19. Flexible scheduling to allow for evening and weekend work as scheduled by your supervisor.

Essential Functions:

1. Possess a strong love of the sport which he/she is assisting.
2. Capable of teaching collegiate level skills and knowledge to the student-athletes participating in his/her sport.
3. Works well in an assisting position, but has the ability to assume responsibility if the need arises.
4. Possess similar coaching philosophy as the head coach.
5. Assist with needs so designated by head coach.
6. Possess valid driver’s license for college vehicles.
7. Providing moral support and encouragement and ensure the safety and well-being of the student-athletes.
8. Be loyal and supportive of all sports of the Muskegon Community College Intercollegiate Program.
9. Must be able to lift/push/pull 50 lbs. and stand for long periods of time.
10. Successful candidate must possess strong inter-personal skills with a proven record of building rapport with culturally diverse students.
11. Motivate students, and team while demonstrating problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of MCC.
12. Communicate efficiently and relate well to the students, parents, faculty, staff, and others while maintaining appropriate confidentiality.
13. Maintain, support, & encourage compliance with NJCAA Sportsmanship Policy.
14. All other duties as assigned

Physical, Mental, and Environment Requirements Include:

Mental Demands:

☒ Detailed Work

☒ Student Contact

☐ Deadline oriented

☒ Problem Situations

☐ Multiple Priorities & Demands

☒ Emergency Situations

☒ Confidentiality

☐ On-call Availability

☐ Continual Interruptions

☐ Working Alone

☐ Faculty Contact

☒ Working with Others

Physical Demands:

☒ Standing & Walking

☒ Sitting

☒ Reclining

☐ Carrying

☐ Lifting up to 10 lbs.

☐ Up to 25 lbs.

☒ Up to 50 lbs.

☐ 80 + lbs.

☐ Pushing, Pulling, Twisting, Bending

☐ Climb or Balance

☐ Stoop, Kneel, Crouch, or Crawl

☐ Squatting

☐ Handle or Feel

☐ Reach with Hands and Arms

☒ Talking or hearing

☐ Tasting/Smelling

☐ Working Overhead

☒ Speak in English via Phone or In Person

☐ Close, Distance, Peripheral, and Color Vision along with Depth Perceptions

☒ Ability to Adjust and Focus

Work Environment:

☐ Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.

☒ Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.