POSITION OVERVIEW:

The Human Resources Generalist is a key player on the Human Resources team.  You are to work collaboratively with the other members of the Human Resources department in delivering end-to-end human resources processes. The Human Resource Assistant will perform administrative tasks and services to support effective and efficient operations of the organization's human resource department.

Groundwork aspires to create a great place to work, where teams and individuals are challenged to do their best work, and where everyone can make a difference. Exceptional people deserve the best that can be provided in terms of working environment and support. The HR assistant is trusted to help support the department in creating an exceptional work environment and boosting employee morale.

ROLE PRIORITIES:

Scan all documents and maintain accurate and up-to-date electronic and hard copy human resources personnel files, records, and documentation while focusing on data integrity, compliance, security, and organization.

Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.

Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.

Provide clerical support to the HR department.

Assist with payroll functions including answering employee questions regarding payroll, communicating processing errors, and distributing final paychecks.

Conduct or assist with new hire orientation.

Assist with recruitment process as needed.

Assist with preparation and delivery of termination paperwork, including the preparation of exit interview surveys as well as coordination of all off-boarding activities.

Assist with ensuring necessary compliance postings are up to date, and trainings are complete (e.g. anti-harassment).

Assist with auditing Food Handler Card expiration dates

Assist with planning and execution of special events such as benefits enrollment, company-wide meetings, employee recognition events, holiday parties, etc.

Maintain and order supplies for department as needed

Perform other duties as assigned. 

• Oversee full cycle recruitment tasks including posting job ads, reviewing applications, & interviewing.
• Maintain open positions report and work closely with managers to identify recruiting needs.
• Facilitate employee orientation, development, and training.
• Assist with the establishment of employee training systems that addresses the company's training needs including training needs assessment, new employee orientation or onboarding, management development, cross-training, the measurement of training impact, and maintaining training records.
• Assist in employee relations and address any workplace issues, concerns, and conflicts while preserving the employer-employee relationship through effective employee relations strategies.
• Partner with management to communicate HR policies, procedures, programs, and laws.
• Assist with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
• Participate in developing department goals, objectives, and systems.
• Advise managers and supervisors about the steps in the progressive discipline system of the company. Guide managers on how to handle employment issues.
• Distribute & monitor employee performance evaluations and ensure they are done in a timely manner.
• Monitor employee eligibility for benefits enrollment. Review benefits with employees and process enrollment, cancellation or changes. Organize and manage annual open enrollment communications and election process. Maintain and distribute list of new and cancelled employees under each benefit plan.
• Maintain and coordinate employee recognition programs and events.
• Maintain HRIS databases. Prepare and analyze reports that are necessary to carry out the functions of the department and company. Prepare periodic reports for management, as necessary or requested.
• Maintain employee personnel files; both hard copy and electronically.
• Maintain all employee and applicant documentation as dictated by record retention polices.
• Maintain, update and distribute the employee phone list.
• Ensure compliance with & periodically audit USCIS Form I-9 Employment Eligibility Verification
• Assist with the implementation of company safety and health programs.
• Protect the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.

ROLE QUALIFICATIONS - REQUIRED EDUCATION & EXPERIENCE

• High school diploma required, Associate's degree preferred.
• 1-2 years' experience in human resources or office administration preferred
• General knowledge of employment laws and best practices

TRAVEL:

Occasional local travel to retail store locations may be required as necessary (10%).

WORK ENVIRONMENT:

• While performing the duties of this job the employee may be exposed to fumes or airborne particles, moving mechanical parts and vibration
• The noise level in the work environment and job sites can at times be loud, typical of most office environments with telephones, personal interruptions, and background noises; in other locations, the noise level may be moderate to loud.
• Warehouse / Production environment: busy, conversationally noisy, tight quarters, sometimes stuffy, dusty, ever-present coffee roasting aroma
• Office environment: Predominantly a seated job, though at times a walking job (on even and uneven surfaces) within the facility, stooping, bending, twisting, leaning, grasping, and occasional lifting of 20 lbs. or less.

PHYSICAL DEMANDS:

• While performing the duties of this position, the employee works primarily indoors in a typical office environment; some work may be performed outdoors in seasonal temperatures and various weather conditions.
• Employee is required to talk and hear. The employee is required to sit for prolonged periods at a desk, work on a computer, and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required for this job include close vision.

COMPETENCY - KNOWLEDGE SKILLS & ABILITIES:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite, G Suite or related software.
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
• Highest professional standards regarding internal customer service, confidentiality & ethical conduct.

ADDITIONAL DUTIES:

This job description in no way represents, states or implies that these are the only duties performed.  You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.

BY SIGNING BELOW, I acknowledge receipt of and agreement to this job description and will endeavor to fulfill my duties in accordance with company policies and procedures in a professional, reliable, and efficient manner.

Ö ____________________________

EMPLOYEE PRINTED NAME

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EMPLOYEE SIGNATURE                                                             DATE ACCEPTED