Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

JOB TITLE: Group Facilitator

PROGRAM: Family Advocacy Center (FAC)

REPORTS TO: Parenting Program Manager

EMPLOYMENT STATUS: Full-time

FLSA CLASSIFICATION: Non-Exempt

WORK SCHEDULE: Monday–Friday, 9:00 AM–5:00 PM

HOURLY RATE: $25.20

POSITION SUMMARY

The Group Facilitator is responsible for designing and leading group-based support services and family engagement activities to promote healing, resilience, and connection. This role includes facilitating a weekly trauma-informed support group for women, providing individualized case management, and organizing inclusive events that strengthen family bonds. All programming aligns with the mission of the Family Advocacy Center and the requirements of the Department of Children and Family Services (DCFS).

ESSENTIAL DUTIES AND RESPONSIBILITIES

Group Facilitation & Case Management

Facilitate a weekly support group for women using structured, trauma-informed curricula covering topics such as emotional regulation, healthy relationships, parenting, and self-care.

Maintain confidentiality while fostering a safe and culturally responsive group environment.

Implement strengths-based and restorative practices that promote resilience and positive communication.

Refer group participants to appropriate internal and external resources and provide case management as needed.

Conduct home visits, accompany clients to appointments, and complete necessary court documentation as required.

Collect participant feedback and evaluate group effectiveness using surveys and engagement tools.

Coordinate guest speakers and collaborate with internal staff and external providers.

Family Engagement

Plan and lead a calendar of rotating, interactive family engagement events (e.g., art workshops, wellness sessions, cultural celebrations, STEM nights)

Ensure all programming is inclusive, developmentally appropriate, and culturally relevant to the families served

Align all events with the goals of the Family Advocacy Center, including child abuse prevention, family strengthening, and community connection

Build partnerships with local organizations, guest facilitators, and community talent to enrich event offerings

Coordinate event logistics, including setup, registration, materials, and promotion

Monitor participation and collect qualitative and quantitative data to support evaluation and continuous improvement

MINIMIUM QUALIFICATIONS

Bachelor’s degree in social work, psychology, human services, applied behavioral science, or related field preferred

Fluent in reading, writing and speaking in Spanish and English

Minimum of 2 years of experience in a social services or related agency

Must be able to pass a criminal background check

Must have a valid driver’s license and reliable transportation

KNOWLEDGE, SKILLS, AND ABILITIES

Experience working with individuals and families in crisis or sensitive situations, with an understanding of trauma-informed, client-centered, and strength-based practices

Strong interpersonal, written, and verbal communication skills, with the ability to convey information clearly and compassionately across diverse audiences

Professionalism in managing competing priorities and maintaining composure during high-pressure or fast-paced situations

High degree of cultural sensitivity and ability to work effectively with families from diverse racial, socio-economic, ethnic, faith and educational backgrounds

Skilled in conducting assessments and providing strengths-based, non-judgmental support through advocacy and coaching approaches that empower participants

Proficient in Microsoft Office and client databases

PHYSICAL AND WORK ENVIRONMENT REQUIREMENTS

Regular travel to client homes, partner agencies, and a second site in Kankakee

Ability to sit, stand, or walk for extended periods

May involve occasional evening or weekend work depending on client needs and events

Benefits 401k Health Insurance Dental Insurance Paid time off