Job Description

• Drive acquisition and revenue generation for lifestyle, social, entertainment, and incentive group segments through targeted prospecting and creative business development
• Execute all phases of the sales cycle, from initial inquiry and strategic proposal design to contracting, planning, and post-program review
• Build trusted advisor relationships with DMCs, tastemakers, creative producers, and high-profile event planners
• Work collaboratively with F+B, operations, and creative services teams to curate transformative group experiences that resonate with Delano’s brand DNA
• Craft seasonal group sales strategies in line with business demand calendars and revenue optimization goals
• Represent the property at global industry events, high-visibility showcases, and curated cultural activations
• Serve as the central point of contact for complex, multi-layered events, providing exceptional service and seamless coordination
• Track pipeline activity, revenue forecasts, and post-event ROI in CRM platforms
• Deliver elevated site inspections that blend operational detail with immersive storytelling
• Analyze competitor offerings and event trends to innovate Delano’s group offerings and maintain market leadership
• We recognize we are in the hospitality industry and that may require us to provide lateral service.
• We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

Qualifications

• Three to five years of experience in luxury group sales, preferably in lifestyle, fashion, entertainment, or high-end incentives
• Strong existing relationships with luxury planners, DMCs, and group influencers
• Expertise in Cvent, Delphi.fdc, Salesforce, Opera, and Microsoft Office
• Strong communicator with polished presentation skills and sales finesse
• Ability to lead multiple complex programs with agility and strategic focus
• Strong aesthetic sense with ability to align guest experience with brand vision
• Travel-ready for client engagement, sales trips, and industry events
• Possesses a gracious, professional, and approachable demeanor reflective of a luxury brand
• Strong multitasking and organizational skills; thrives in fast-paced environments with high attention to detail
• Ability to work independently and collaboratively while maintaining positive interdepartmental relationships
• Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs
• Must be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prep
• Excellent verbal and written communication skills; must be fluent in English
• Willingness to work both indoors and outdoors, in varying conditions, based on business demand
• Working knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance
• All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.

Additional Information

All your information will be kept confidential according to EEO guidelines.