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Outreach Government Representative

Growing Business Development Firm

Outreach Government Representative

Riverside, CA
Full Time
Paid
  • Responsibilities

    Job Description

    The Outreach Government Representatives will ensure accurate and timely collection and analysis of the Federal LifeLine Program data for monitoring progress towards meeting goals and reporting to agency funders. The Outreach Government Representative Team champions initiatives for the greater good through impactful promotional strategies and events.

    4THREE ENTERPRISE’S principles make us powerful and one of the leading marketing firms in our industry. These values include leadership, vision, and grit.

    • Leadership: Leadership is not a position or a title, it is action and example. We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs to ensure momentum.

    • Vision: To sustain focus on a vision, one must be willing and able to innovate. Our team’s vision stays clear and our innovative culture is embraced by our top management and flows through the organization effortlessly.

    • Grit: Hard-work, grit, relentlessness; these are merely just a few characteristics of the team here at 4THREE ENTERPRISE.

     

    RESPONSIBILITIES:

    • Create, distribute, and collect records of program participants
    • Create program activities and accurate participant records in unique databases
    • Maintain up-to-date and accurate records of community participation in databases
    • Attend database management training as required by funders and/or division leadership
    • Generate data reports at regular intervals throughout the year to check for accurate and complete data collection
    • Understand program goals, monitor progress towards meeting these goals, and communicate this progress to program leadership on a regular basis
    • Provide general assistance to the members of the division
    • Ensure participant files contain all necessary and up-to-date participation documentation
    • Take messages and route calls as needed in a courteous and pleasant manner
    • Greet and assist community members in the division/program
    • Assist in day to day operations of the division/program as needed
    • Assist in the completion and processing of reports for the division
    • Perform all other related duties as assigned by operational management

     

    QUALIFICATIONS:

    • High school diploma or equivalent
    • Attention to detail and commitment to program necessities
    • Problem-solving abilities
    • Comfort taking initiative to learn the data needs of the program, determine and generate corresponding data reports, and share findings on an on-going basis
    • Courteous and pleasant manners
    • Customer service and organization skills
    • Good judgment and commitment to ensuring the confidentiality of participants records
    • Professional demeanor
    • Commitment to good attendance and punctuality
    • Commitment to the agency’s mission
    • Experience working with not-for-profit agency/organization

     

     

    CANDIDATES WITH THE FOLLOWING SHOULD APPLY ASAP:

    Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

    Company Description

    Our team is our greatest asset as they make us stand out with their focus on services and an undying commitment to achieving it. Therefore, we value our team above all and acknowledge the power of diversity, both in cultures and opinions. We are a learning organization, and we continuously challenge ourselves to improve our services, processes and procedures. We strive to create a work environment where our people are challenged, respected, recognized and rewarded for the value that they bring to the company and its clients. At our company, we believe that self-driven people can achieve extraordinary things!