Benefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Job Title: Growth Marketing Specialist
Non-Exempt: Yes
Remote: Yes, up to 10% in-person travel to trade shows
Department: Marketing
Work Hours: 8:00 AM-5:00 PM ET
Role: The Growth Marketing Specialist executes integrated demand generation campaigns across content, email, and events to drive qualified pipeline growth. This role works with the Marketing Manager to develop strategy and owns execution of the marketing calendar. The position supports MuniBilling's mission by using data and AI enabled systems to deliver scalable marketing programs that attract and nurture utility billing organizations.
The Growth Marketing Specialist contributes to MuniBilling's Value Proposition by:
Delivering high impact content and email campaigns that generate qualified municipal leads
Supporting strategic tradeshows and sponsorships that expand market visibility and sales engagement
Leveraging AI and reporting insights to continuously improve marketing efficiency and pipeline performance
Career Growth Opportunities:
MuniBilling offers robust career growth options that include vertical growth within a specific domain of subject matter expertise and career diversity across other disciplines of MuniBilling.
Essential Functions:
Execute demand generation campaigns aligned to the marketing strategy and calendar
Write, edit, and publish blog content optimized for SEO and conversion
Develop and deploy segmented email campaigns in HubSpot
Build and manage workflows, automation, and lists within HubSpot
Create and schedule social media content aligned to campaign themes
Develop landing pages and forms in HubSpot to support lead capture
Coordinate tradeshow selection, sponsorships, and vendor logistics
Support sales teams with event scheduling, outreach, and pre event promotion
Coordinate all aspects of event marketing, from logistics planning to execution, ensuring each event aligns with strategic marketing goals and brand guidelines.
Analyze customer data and event outcomes to identify trends, measure performance, and provide actionable insights for future marketing strategies.
Handle negotiations, communications, and contract management with events to secure favorable terms and ensure high service quality.
Prepare tradeshow materials including backdrops, handouts, and promotional assets
Track and report on campaign performance using HubSpot dashboards
Analyze email, content, and event metrics to optimize performance
Research, evaluate, and recommend AI tools that improve marketing efficiency
Manage approved AI platforms in collaboration with AI specialists and engineers
Design AI assisted workflows to support content creation, reporting, and campaign execution
Document AI processes and develop internal best practices for Marketing
Ensure all AI usage complies with internal governance and data policies
Measure and report efficiency gains and performance improvements tied to AI adoption
Continuously test and optimize campaigns using data driven insights
Maintain accurate campaign documentation and reporting records
Competencies:
Excellent communication: verbal, email, and formal business writing
A technically savvy team leader with strong business acumen who can work and influence across the client and MuniBilling organization in support of completing high-quality timebound projects
Knowledge of the utility billing industry, including competitors, value propositions, personas, etc.
Excellent analytical, time management, and organizational skills to manage multiple tasks simultaneously
Strong critical thinking and problem-solving skills with a passion for continuous innovation
Ability to respond quickly to changing demands and escalated operational issues
Strong proficiency in HubSpot marketing tools including email, workflows, landing pages, and reporting
Experience using SEO tools (e.g., Ahrefs, SEMrush, Moz) to drive keyword strategy, competitive insights, and measurable improvements in organic performance
Understanding of AI workflows, automation logic, and prompt strategy
Ability to evaluate AI tools for business value and operational fit
Experience interpreting marketing data and translating insights into action
Strong project management skills with ability to execute across multiple campaigns
Required Education and Experience:
Bachelor degree in Marketing, Communications, Business, or related field
Minimum 3 years of experience in marketing with focus in content, email, or events
Experience using HubSpot for campaign execution and reporting
Experience coordinating marketing events or tradeshows
Experience managing marketing calendars and campaign execution
Experience evaluating or implementing marketing technology tools
Preferred Education and Experience:
Experience supporting event planning and execution, including designing event materials and managing logistics for trade shows, sponsorships, and internal company events.
Knowledge of HubSpot CMS, Sales, and Marketing Hub. Hubspot certifications are a plus.
Experience analyzing market trends, customer insights, and competitor positioning to develop effective content strategies and marketing initiatives.
Supervisory Responsibilities:
None
Performance Management
30/60/90 day Onboarding training, assessment, benchmarks, and milestones
Senior Customer Service Representative Performance Management Assessment Framework
Affirmative Action/EEO statement
MuniBilling is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. MuniBilling is proud to be a drug-free workplace. However, screening tests for alcohol and illegal drugs may be performed on applicants and employees as a condition of employment or during employment.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. In addition, duties, obligations, and activities may change at any time with or without notice.
Internal Candidates Only:
Internal Candidates must meet all metrics in their current role to be considered for internal career transition. In addition, if the internal candidate is interested in the posted position, they must have their immediate supervisor's approval.
Flexible work from home options available.