Do you have phone skills and enjoy helping others, including supporting emergency situations and strong problem solving? This is your opportunity to enter into the public sector with a career with the State of California as a Communications Operator.
Night shift, weekend shift or standard working hours shifts available.
Communications Operator – Your Job Duties:
You will work in the Communications Operations / dispatching center for the California State Parks & Rec (State Park System) where you will:
- Monitor emergency communications systems
- Answer calls for service from the public or other agencies and talk through the situation, obtain critical information and determine the level of dispatching needed
- Communicate with Park law enforcement about the matter and dispatch field units on site
- Log incidents
- Provide consistency, direction and knowledge to the public and law enforcement
Communications Operator – Required:
- Prior experience in inbound call center (minimum 2 years) or dispatching (minimum 1 year)
- Ability to maintain composure under stress to navigate emergency situations
- Capture and type information
- Work quickly and with urgency
- Ability to pass a drug test and background check prior to hire
Communications Operator – You Might Have:
- Former Military Veteran with radio equipment experience or Air Traffic Controller experience (preference in the hiring process will be given to Veterans)
Upon hire, you will be assigned a mutually agreeable work schedule, which may include a weekend shift or night shift, at your choosing.
Benefits for You:
- Starting compensation $4,508 per month ($54,096) plus overtime eligibility for all hours worked over 8 hours per day.
- Medical, dental and vision insurance with generous contribution towards premium (Kaiser, Blue Cross, Blue Shield, United Healthcare and Western Health Advantage options)
- A great retirement! Automatic retirement participation with 32% state contribution towards your retirement in Calpers (2% at 57 years old)
- Paid holidays and generous vacation and time off package